Getting phone calls from Int.Just

[trevor33]

Been getting phone calls from Intrim Justica for a family member who no longer lives with us (hasn't lived with us for at least 6 years). We get up to 4 calls a day, some there is no-one to speak to. When we do get to speak to someone we explain the situation to them but the phone calls keep coming.

Has anyone else had this sort of problem?

T33

Edited March 10, 2011 by trevor33
fingers too big for keys

[jamanji]

Yip, Get a truecall, there the business,

[hillards]

Send them a nice letter - oh, here's one: Harassment by telephone response letter

 

If they call, refuse to answer any 'security' questions and tell them to correspond in writing only. They are intimidating you and you need to stop talking to them by phone.

[42man]

And write down all the times and dates they call you too...

[trevor33]

Thanks for the replys.

Looked into the trucall thingy. A bit pricey. As they do not talk most of the time, I will not have anything to record. Truecall will log the time of the calls, but my caller display will do that. I may look into using my telephone suppliers blocking system.

I have thought about sending the letter about telephone harassment but I will then have to reveal my name and address and as this is not my account, I am reluctant to do that.

[trevor33]

SITE TEAM

Why is part of my first thread missing. Been in edit and all is there.

[42man]

I'm not sure...all I can see is this -

 

Been getting years). We get up to 4 calls a day, some there is no-one to speak to. When we do get to speak to someone we explain the situation to them but the phone calls

keep coming.

Has anyone else had this sort of problem?

T33

 

[42man]

If you are sure this is not your account then you should write and tell them, this wouldn't be the first time that this situation has cropped up with this particular debt collection agency.

 

Send something along the lines of this by recorded delivery - http://www.consumeractiongroup.co.uk/forum/showthread.php?285217-Being-pursued-for-an-unknown-debt&highlight=categorically

[coledog]

Also report them to Trading Standrds and OFT through Consumer Direct

 

Trading Standards via http://www.consumerdirect.gov.uk/contact

[hillards]

I have thought about sending the letter about telephone harassment but I will then have to reveal my name and address and as this is not my account, I am reluctant to do that.

More reason to do it really, if you want them off your back then telling them that they have the wrong person is the easiest way to do it, they have to act on that information. Indeed, some DCA's have been given strict orders by the OFT to ensure that this particular stage is adhered to.

Copy your MP in as well, the more they are told about the way these companies go about their business, the more they can see what problems there are with the whole rotten industry!

[coledog]

You need to make the complaints to OFT and TS

[trevor33]

42man. This is my original post.

 

Been getting phone calls from Intrim Justica for a family member who no longer lives with us

(hasn't lived with us for at least 6 years).

 

We get up to 4 calls a day, some there is no-one to speak to. When we do get to speak to someone we explain the situation to them but the phone calls keep coming.

Has anyone else had this sort of problem?

T33

Edited March 12, 2011 by trevor33
Some of post missing?

[trevor33]

42man

After editing my post. I find that the brackets seem to have a strange effect on what is seen.

I edited the bracketed bit to a line on its own, now all is there......strange.

I hope all now is clear.

T33

[trevor33]

If you are sure this is not your account then you should write and tell them, this wouldn't be the first time that this situation has cropped up with this particular debt collection agency.

 

Send something along the lines of this by recorded delivery - http://www.consumeractiongroup.co.uk/forum/showthread.php?285217-Being-pursued-for-an-unknown-debt&highlight=categorically

 

Thanks 42man.

Now that you can read all the post, will that letter be ok as it is a family member.

Do you know the address of said DCA?

T33

[42man]

You should edit it to state that the person no longer resides at the address and request that they do not call again........