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    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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Help with Bailiff for council Tax how to pay.


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I have been looking at all the bailiff advice on the site and it has been very informative and I want to thank all that have contributed as it has really put my mind at ease, but I do have a few questions.

 

I will tell you a bit about my situation.

 

I was living at a house about 5 years ago and at the time I was receiving benefit. I had housing benefit paid and council tax benefit paid, so when my council tax letters where coming I thought they were just for my reference, like tax end year letters etc.. I didn't think I was liable to pay council tax.

 

It has been almost 6 years since I lived at that address and I started getting council tax bills saying I owed over £1000 in council tax for the period I lived at this address, I spoke to the council about it and explained, and they continued to send me bills, I thought they will just forget about it it was so long ago but I realised the bills would not stop and I needed to sort it, so I sent them an offer of a monthly payment.

 

They sent me a letter back almost a month after my offer of repayments and said it was to late and that they have sent my details to Jacobs, the councils firm of appointed bailiff for collection.

 

I rang Jacobs to see if we could come to an arrangement to pay the money back in monthly instalments and they said the matter is being dealt with by a bailiff and to contact them directly so I rang the bailiff and he said he was coming to my house on Thursday and if I wanted to sort out monthly instalments with him I had to pay him £50 there and then and that he would need to come into the house to take a levvy of goods to base the instalments on.

 

My questions are:

I know I am not to let him in the house but, how do I actually pay back the money, if I ring Jacobs they tell me I must speak to the bailiff and the bailiff will not deal with me unless I let him in the property.

 

I do not know how to pay this money off and I am very worried and just want to start a payment plan.

 

Any advice would be very much appreciated.

 

Thank you.

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Which council is it?

 

Do they have an online payment system?

 

Regardless of the above, If they refuse to take payment then just make sure there is written evidence of your offers to both the council and bailiffs. Eventually they will either change thier stubborn position or send the account back to the council.

 

At which point the council will either accept a payment arrangement, or apply for a committal hearing, which in your case (Having made the offer in writing) would be a total waste of time for the council.

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Hi Thegreenpimpernel

 

It is the Newcastle City Council, I think they probably will have an online payment system they also have an automated phone payment system too, but I don't own a credit card to pay on it, also if I asked someone with a credit card to pay installments to the council and I gave the person the money for doing it, how would I get a receipt or proof that I had payed them anything and what the payment was for?

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Try the online payment system. You normally enter the Council Tax Account number, card details and e-mail address; and in return get a e-mail confirming receipt. I also 'select all' 'copy' and 'paste' the various web pages into a word document. Just in case!

 

Automated phone systems normally give you a transaction number at the end of the call. The cardholders statement will also provide some backup.

 

All your payments should be allocated to the Council Tax account number. It will be specific to that year, so don't just use your current one or you'll just be paying this years CT.

The council should provide the relevant Ac No over the phone.

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OK Thank you.

 

I am pretty sure the money they have charged me for this council tax at that address is wrong, I was on benefits at the time I was receiving JSA and getting housing benefit and council tax benefit I am sure they have charged me full amount, I will have to speak to them about that.

 

I am very nervous as the bailiff says he is coming in the morning, I am not going to answer the door or talk to him, as I want to send my letter to Jacobs first and try and sort things out with the council, is this wise do you think.

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Hi Thegreenpimpernel

 

It is the Newcastle City Council, I think they probably will have an online payment system they also have an automated phone payment system too, but I don't own a credit card to pay on it, also if I asked someone with a credit card to pay installments to the council and I gave the person the money for doing it, how would I get a receipt or proof that I had payed them anything and what the payment was for?

 

Yes you get a receipt by way of the screenshot transaction and just need to print it off if you do this you must choose a day of the week and stick to it religiously.

Anyonr can make the payment for you as long as they use your CT ref number.

 

As Jacobs are being bloody minded you can write to the Council and tell them you are being obstructed in paying the tax by unreasonable requests from the bailiff (insisting there is a levy in place) and tell them you do not want this person in your homr.

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Carry on as you've planed.

 

You might want to print a letter to push through your letter box to him. If that makes you feel better than just hiding.

 

Briefly state that you are aware of your rights; that you will not be allowing entry in any circumstances; that you have offered to pay £xx / month. Advise them that they are free to make as many hollow threats of 'police' 'locksmiths' and 'arrest' as they wish, and that you look forward to the accounts return to the council / court.

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Thanks guys your a massive help I have had a knot in my stomach since this all started.

 

How do I get my council tax account number, Thegreenpimpernel you said not to use my current council tax number I pay normally, will the council give me the one for the old council tax they are billing me for?

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They should tell it you on the phone, it may even be on communications from the bailiff / council. Should be of similar format to your current number.

If they don't co-operate, just ask for it in writing and by e-mail, then sit back and wait. You'll have made every effort to pay.

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I have been looking at all the bailiff advice on the site and it has been very informative and I want to thank all that have contributed as it has really put my mind at ease, but I do have a few questions.

 

I will tell you a bit about my situation.

 

I was living at a house about 5 years ago and at the time I was receiving benefit. I had housing benefit paid and council tax benefit paid, so when my council tax letters where coming I thought they were just for my reference, like tax end year letters etc.. I didn't think I was liable to pay council tax.

 

It has been almost 6 years since I lived at that address and I started getting council tax bills saying I owed over £1000 in council tax for the period I lived at this address, I spoke to the council about it and explained, and they continued to send me bills, I thought they will just forget about it it was so long ago but I realised the bills would not stop and I needed to sort it, so I sent them an offer of a monthly payment.

 

They sent me a letter back almost a month after my offer of repayments and said it was to late and that they have sent my details to Jacobs, the councils firm of appointed bailiff for collection.

 

I rang Jacobs to see if we could come to an arrangement to pay the money back in monthly instalments and they said the matter is being dealt with by a bailiff and to contact them directly so I rang the bailiff and he said he was coming to my house on Thursday and if I wanted to sort out monthly instalments with him I had to pay him £50 there and then and that he would need to come into the house to take a levvy of goods to base the instalments on.

 

My questions are:

I know I am not to let him in the house but, how do I actually pay back the money, if I ring Jacobs they tell me I must speak to the bailiff and the bailiff will not deal with me unless I let him in the property.

 

I do not know how to pay this money off and I am very worried and just want to start a payment plan.

 

Any advice would be very much appreciated.

 

Thank you.

 

Surely if you had claimed JSA, you would have had Housing Benefit, and Council Tax benefit so should not have to pay. I would ask the council where they get the bill from as you should have had full CTB and HB

 

I would ask the DWP if they have any records of your claim archived also. This is not the first time a council has concocted phantom arrears, for someone with a full entitlement to benefit. CAB also may be worth a try, Do this as well as follow the others advice, as if the council have stuffed up you should be able to get a refund plus a little extra imho

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Instead of waiting in tomorrow for the dreaded knock on the door - if they come at all, bailiffs and timekeeping do not go together, you should instead see if you can go to one of the City Council Welfare Rights Offices - had a look at your Council website and there does appear to be quite a few of them. They should be able to help steer you in the right direction as to what you may or may not have claimed at the time. You will of course have to treat your home as Fort Knox to be on the safe side.

 

The Bailiff when he calls can be very intimidating and may utter all sorts of threats - breaking in, having you arrested, having you imprisoned, involving the Poice & locksmiths. You can of course utter things back that he may understand, most of which will end in OFF. Do not believe anything he says - he is a liar cheat & bully. Whatever happens do NOT at any stage let him enter your home, if you have anything outside move it NOW & if you have a car best to move it out the way, a good 10 minute walk away for example.

 

PT

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Just a quick update on the situation.

 

The bailiff did come on Thursday at about 1:30 in the afternoon and only did a quick knock then left 4 different notices with the "24 hours to pay or good will be lifted" which I know is a crock of sh!t after reading the letter on this forum.

 

I went to the citizens advice and they have made me an appointment for Wednesday to talk to some guy who is an expert on benefits, as the council are ignoring my letters I have sent, telling them that I was on benefits at the time they are charging me full council tax for, and I have asked them to investigate this to make sure they have their facts straight.

 

I was told by the National debt helpline to try and get a DRO (debt relief order) this is like a mini bankruptcy, as I qualify for it, and this would abstain me from any debts I owe for a period of 12 months then the debts will be written off.

 

I know my rights with the bailiff and I am not bothered by them any more, I have a few different options now and I am in a much better place than I was a week ago.

 

Thank you guys for your help on this.

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