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    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Midas Legal Services - Virgin Media Lackeys


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As a follow up to my thread: "Receiving threats from Moorcroft on behalf of Virgin Media" (New member - I can't post links yet!)

I have just received a letter from Midas Legal Services which reads as follows:

 

Dear XXXX

 

Re: VIRGIN MEDIA Balance £34.30

 

 

LITIGATION WARNING

 

We are part of the Moorcroft Group and are aware that you have failed to reach a repayment agreement with Moorcroft Debt Recovery Ltd concerning the above account. We are now reviewing the account prior to the possible recommending of legal action by external solicitors acting on behalf of our clients.

 

To prevent possible further action you must contact Moorcroft Debt Recovery Limited at the following address.

 

Moorcroft Debt Recovery Limited

P.O. Box 17

Moorcroft House

2 Spring Gardens

Stockport

SK1 4AJ

 

Telephone Number: 0161 475 2810

Fax Number: 0161 477 3864

 

Failure to contact Moorcroft Debt Recovery Limited by the 25/02/11 may result in the issue of legal proceedings without further notice.

 

Yours sincerely

Mr. X XXXX

Litigation Manager

 

 

 

 

Any words of advice / encouragement? I know the letter looks about as flimsy as a wet paper bag but do you think these clowns will actually man up and issue proceedings? I've already missed the payment date anyway since they send all the letters to the wrong address and it takes time for them to be forwarded..... So I guess I'll find out one way or the other in the not too distant future.

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As Midas are part of the Moorcroft group, I think it would be better if this post was merged with the other thread unless there is good reason not to. Can you let us know

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Because I didn't want to bump a dead thread. And also a letter from legal services is pretty scary to someone like me, I'm not yet an experienced CAGGER!

I really want some help on this matter as I'm fairly intimidated to be honest.

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Ok,

As I see it, Midas is threatening you, not promising that they will go to court. This is just another tool in their arsenal to intimidate- and they are succeeding!

 

As you wish this kept here, this is the link to your other thread

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?294113-Receiving-threats-from-Moorcroft-on-behalf-of-Virgin-Media-Please-Help

 

I'll have a read and come back

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Well, as I see it, you should be making a written complaint to VM outlining what you put on the other thread.

 

Your choice of what to do about Moorcroft/Midas. My option is to send a 'Prove it' letter

http://www.consumeractiongroup.co.uk/forum/content.php?609-Can-t-find-the-letter-you-want-Look-here

 

In the meantime, check your credit file just to make sure they haven't placed a default there and if they have, we could help get that off

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Thanks for the advice.

 

There's nothing on my credit report, and I will write a complaint to VM when I get home.

 

I'm loath to write to Moorcroft as they don't know my address (they don't even spell my name properly) and I would like to keep it that way. I'm wondering if it ever went any further I could just deny all knowledge of their threats since it's all going to my mother's address and there's no way they can prove she forwarded anything to me...

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See below for info on Midas "so called" Legal!

 

Re: Morgan Stanley/Barclaycard - is this enforceable please?

quote_icon.png
Originally Posted by
Desperate Daniella
viewpost-right.png

You are supposed to be shaking with terror because the letterheading includes the word 'legal'.

 

As they are new you might as well send them the standard sod off letter and you can also ask them why Moorcroft is now calling itself Midas Legal Services.
:lol:

 

 

 

Thank you DD,

Re. Midas Legal, I've just had a look at these clowns! They are a dormant company so if anyone receives a threatening letter you know what to tell them!

Alternatively, you can find their one registered director at one of the following;

NEIL GEORGE MCROBERTS

MOORCROFT FINANCIAL SERVICES LIMITED

MOORCROFT DEBT RECOVERY LIMITED

MOORCROFT INVESTIGATION SERVICES LIMITED

MOORCROFT COMPUTER SERVICES LIMITED

MOORCROFT GROUP PUBLIC LIMITED COMPANY

ROMILEY GOLF CLUB LIMITED

 

I may visit the idiot at the golf club and stuff his letter in an appropriate place!

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  • 2 weeks later...

I have had this very problem with Moorcroft. I first told Virgin that I wasn't paying the bill as it was miss sold to me. They told me that I would have to pay the rest of my contract which I refused to do. They told me to write a letter to there head office stating my dispute which I did with no reply. I called them and at the beginning of the conversation they told me they had on record that they had received my letter I then got passed around form pillar to post and they said I had to write again to the head office. I told them I had already done this with no reply. they then told me that I could email which I did and they emailed back say ing they couldn't deal with it and I had to write to head office!!

 

Then the moorcroft letters started. I spoke to them and they said that I needed to attached all the info the my account and they would put it in dispute. I did this and then after a while they sent more letters. I called them yesterday and offered them half to settle. They refused it and said it would have to be the full amount so I said no. the guy on the phone said it would go to court and I would have to pay £150 court costs so which is double what I owe so I should just pay the debt now (which I found very pushy!). I refused and said I would fight the court action.

 

I am worried now and I want to just clear the debt but after reading these thread am reluctant

 

Could someone please advise whether I should just pay or keep fighting it?

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@ Avonia - Virgin Media are completely incompetent, I wouldn't waste your time trying to get through to them. As for Moorcroft they are the lowest of the low. I think you might have made a mistake by phoning them at all, as now they will think they have you on the hook.

 

Personally I haven't responded to a single one of their letters, and the latest one I got is showing them getting a bit desperate. Basically it says I've been passed on to their 'home collections' department. However the previous letter said that failure to pay will result in immediate legal action so the fact that they have now added another step to the process is just proof that they're bluffing. Although I was worried by the first couple of letters, I'm now 99% sure that they're nothing more than hot air. Let's face it they would never take legal action for £30 (which I don't even owe them) because as a small claim they would have to cover their own legal costs.

 

Your debt of £150 is obviously higher than mine and it sounds like because you left a contract they might actually have grounds to prove the debt in court. But I highly doubt that they would take it further than threatening letters because of the fact that their legal costs would be higher than the £150 they would get from you if they won.

 

My advice would be to completely ignore Moorcroft, it's working out OK for me so far. If you want to contact Virgin then keep trying but send all mail recorded delivery or they will ignore it. Also if you send mail recorded delivery you will have proof in case of the very tiny chance they take you to court, then your recorded letters will guarantee you win the case. Remember they're not allowed to chase a debt which is in dispute!

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