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Deposit not being refunded


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Hi,

 

I rented a property for a week and had to pay £250 deposit for. The letting agent i rented the property from confirmed to me that the deposit was refunded which would take 10 working days to clear. However it has now been over two months and i have yet to receive this money. I have made numerous phone calls to them and they keep telling me they will make a refund but they haven't. Is there any thing i can do to get my deposit back??

 

Thanks

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Yeah the agreement was only for a week. i signed an agreement saying if there are any damages then repair costs will be taken from my deposit but the letting agency has never claim there were any damages, every time i call up and speak to the manager he tells me my deposit will be paid back into my account but i never receive anything!

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