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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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Old Repossession Queries


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Hi everyone.

Was hoping someone might be able to shed some light on my situation.

Ok my house was repossessed in late 2005 and sold it early 2006. The amount owing on the mortgage was just under £35,000. Fortunately it was sold for more than this so I didn’t owe anything on it!

Last November I decided to check my credit report (the first time since this happened) and noticed the repossession had not been listed! I posted this query last year and was told I was lucky. I have since checked all with all 3 CRAs and it's not recorded with any. It shows my mortgage, 9 months of missed payments and then satisfied. Not even a default!

Now if it turns out that I'm lucky than fair enough BUT I thinking of SARing my old mortgage company as I no longer have any paperwork relating to this.

I was charged about £5000 in fees excluding arrears and estate agent fees, was this excessive?

Also checking on zoopla and upmystreet the sale isn't listed! Again is this normal?

Thanks as usual in advance!:???:

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Hi Xboxer,

 

Mortgage defaults are generally reported by lenders when a property it taken into possession. A default is supposed to represent the point at which the relationship between the lender and borrower has broken down and in the case of mortgages (NOT second or subsequent charge loans) this is generally deemed to be when a property is taken into possession because until that point the arrears can be remedied. A default would usually be reported automatically in the lender's usual update does the credit report show a default date and amount in relation to the mortgage?

 

If a default is reported against the mortgage this is the indicator to anyone viewing your credit reference report that the property was taken into possession even though the default is now satisfied as the sale realised sufficient funds to clear the balance.

 

You won't normally see a repossession on a credit report but they used to recorded by the CML on a register in conjunction with Experian and Equifax. Have just checked the CML website, apparently this no longer happens - the register was withdrawn in June 2010 and the data destroyed:-

 

http://www.cml.org.uk/cml/policy/issues/47

 

When it comes to records of sales I find nethouseprices.com and mouseprice.com the most reliable although you need to register to use mouseprice. If the sale is not recorded there that would be unusual and it might be worth obtaining a copy of the register from the land registry if you want to verify any details, you can do this via their website:-

 

https://www.landregistry.gov.uk/wps/portal/Property_Search

 

but it costs £4 to view the register.

 

As for the fees it's hard to say whether the amount is excessive just from the figure. It depends what the fees were for and on the conduct of the account. As an example, if possession proceedings were defended or there was a problem with the conveyancing of the property on a sale this would rack up legal fees which the lender would add to the mortgage. If you can get a breakdown of the fees this would help.

 

Hope this is useful.

 

KC

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Hi KC, thanks for the reply.

 

There are no default or delinquent marks recorded, just nine late payments then a satisfied mark.

 

I have checked nethouseprices and the sale doesn't show! Then checked with land registry and that shows the sale and the new registered owner.

 

With regards to the fees, I hadn't been in contact with them until I realised it had been repossessed (locks changed) as I had been staying at my OH's house and my house was sitting empty. I was actually in the middle of selling the house to my friend at the time of the repossession. Once I knew what had happened I was in almost daily contact with them to ensure my friend still got the house (he did) but never received a full or partial breakdown of the fees hence the reason why I'm thinking of a SAR.

 

Realise in hindsight I should of done things differently but was just relieved to make sure things turned out ok at the time.

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  • 3 months later...

Morning all,

 

 

It's been a while since I last posted on this thread. Having now got my SOC and claims in against BlackHorse for PPI & charges Prudential is now my next intended target :-)

 

 

So a couple of questions;

 

 

1 What is the up to date address for sending a SAR?

 

 

2 I remember hearing about the endowment mortgage mis-selling years ago but did anyone ever challenge PEP/ISA mortgages?

 

 

Thanks as always in advance.

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