JD Williams which POC?

[coffeecup]

After much delay, about a year! I have finally decided to reclaim my charges from JD Williams, but which POC do I use??

[babybear1985]

Im going to be trying to do the same for mine as well and two other accounts that are with the same company so I'm definately interested in the answer to this also xxx

[silverfox1961]

Here is a template letter

 

http://www.consumeractiongroup.co.uk/forum/content.php?605-Credit-Store-Card-Letter-Template

 

You will have to edit it to suit your own circumstances

[coffeecup]

I found one that I adapted in the end. I submitted the claim to court on friday.

[dx100uk]

have you not approached them direct yet then, without going through the court route?

 

dx

[coffeecup]

Hi, yeah I sent a prelim and a LBA twice in fact. All they have offered me is £4.

[dx100uk]

well if yuo've done it twice no wonder they have called your bluff.

 

if you are not going to follow through after 14 days the first time why do it again.

court is no joke!

 

you should really go through the FOS

their powers are the same as a judge without going to court if the ombudsman agrees with you.

 

dx

[coffeecup]

I have recieved a without prejudice letter from their solicitors, it states that they are willing to give me £100 in full and final settlement, and attached is a Tomlin order. Is this normal practice? Should I call the their solicitors? the claim is for nearly £400 including interest and costs.

[coffeecup]

Anyone?

[babybear1985]

I wouldnt have a clue what a tomlin order is huni, or what normal practice is. Ive been sucessful with Fashion World and The Brilliant Gift Shop but am still waiting to hear from JD Williams. Hopefully somebody else will be along to help you further xxx

[silverfox1961]

Hi

I'm no expert but I would be very wary of a Tomlin Order

 

http://en.wikipedia.org/wiki/Tomlin_order

 

If you are sure of your figures, carry on

[coffeecup]

Hi, thanks, so i will send a letter refusing the offer and the tomlin. will keep you informed.

[coffeecup]

Have just received an allocation questionnaire, any how to's on completing it?

[silverfox1961]

The only one I know of is here:

http://www.consumeractiongroup.co.uk/forum/content.php?565-Allocation-Questionnaires-A-guide-to-completion

[Ronnie1234]

If I haven't kept all statements, could I contact JD Williams for copies of old statements to see list of charges?

[silverfox1961]

If I haven't kept all statements, could I contact JD Williams for copies of old statements to see list of charges?

 

Yup, but you will need to send the a Subject Access Request to do so and it will cost you £10

[pooky2483]

Yup, but you will need to send the a Subject Access Request to do so and it will cost you £10

 

You can also send them a CCA and get the same info for just £1, thats what I'm doing with Reliable Collections.

[silverfox1961]

You can also send them a CCA and get the same info for just £1, thats what I'm doing with Reliable Collections.

 

I disagree. Sending a CCA request gets the agreement, T's&C's and A statement of account-not all the statements