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Lloyds TSB : Urgent help needed about Lloyds mess


Scouserlad
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Hey

 

My farther was less than £200 over his agreed overdraft limit and got a letter to go to the local branch to talk with a member of staff (back in 2003), he went and explained his issues and asked for a small increase in the overdraft just to help things along, they told him a loan would work out cheaper in the long run. He first agreed to take £5000 but then they tell him its going to be cheaper if you take £10,000 but in the end they ended up selling him a £20,000 loan along with the ppi. On the ppi he was not given the facts eg : that it would expire when he was 65, but to get the "special" loan rate my mother who was not working had to take out there credit card as part of the deal with a starting credit limit of £5000.

 

I have complained to lloyds tsb and they are calling me to discuss my complaint any ideas what i can argue ?

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