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    • Hello guys how are you. I have just got off the phone to the mediator. The garage who initially changed the turbo are saying that I haven't suffered a loss of £480. (Cost of labour to renew turbo) The only loss I have suffered is the £185.01 I had to pay the independent garage to repair the turbo. They said a gasket can go at any time. ( In this case almost immediately after I drove away after the repair) and that I didn't follow the complaints procedure.   Mediator says if it goes to court I have to prove a loss.   And the £185.01 is the only loss...   The initial garage said they would pay the 185.01 and my court fee, I'm not sure what to do, this is what I wanted in the first place but I've had to come here to get it.
    • https://www.independent.co.uk/news/uk/politics/labour-jeremy-corbyn-suspension-court-b1793627.html Labour attacks Jeremy Corbyn for ‘wasting time and money’ after court defeat over suspension from party "Party to seek to recover legal costs from its former leader – in new deterioration in relationship"   Hopefully Carbuncle will now just *** off. Fat chance Perhaps the Labour party should just take a leaf from Corbyns own book and deselect him and force a by-election?
    • Piers aint that bad (recently amended opinion)  
    • It looks as if you have been completely ripped off. I'm sorry about that but frankly I don't think there is much you can do – and believe me, it is not often that I say that on this forum. I think it's fairly clear that there has been a deception here and although it won't help massively, I would suggest that you report the crime to the police. They will try to say that is a civil matter and you will have to stick to your guns and say that no there's been a deception, that this man is selling cars in an unroadworthy condition and probably he is committing tax fraud offences as well. I'm afraid that there doesn't even evidence that you have the correct name. It seems entirely possible that such a person simply doesn't exist. I don't see any point in beginning a legal action because if you don't even have the correct name for this dealer, then a judgement recorded against his credit file will make absently no difference at all and you will simply incur the costs of bringing the claim. I doubt very much whether he would bother to respond to a claim or to put in a defence. If he did put in a defence then if you wanted to move on to the hearing stage you would have to pay another fee and this would simply put you even more out of pocket – probably to the tune of about £250 or so – and as it seems very unlikely that you could ever enforce the judgement, you would never get any of this money back. I'm sure you feel very bad and very upset. The only other thing you should do is start going around the review sites and putting up negative reviews about this person and his business – and business names. At least it will put other people on guard and you never know, you might stumble across other people who know more about him and actually know who he is. If you do decide to inform the police then you should tell the police that he is trading under a false name. In terms of your car, I'm afraid that the only way I can suggest to cut your losses is to have the work done. It means that you are £1000 down on the deal – but at least you will have a driving car. However, before doing that I would have the car thoroughly checked over to make sure that there aren't any other defects which are about to materialise which might eventually make the car is simply not economical to repair. You said that there was an MOT certificate in the glove box. Is it a recent MOT certificate? Are you able to speak with the previous owner at all?  Cagger @Daniel Hanson who has also bought a vehicle from the same person may be able to help you in this respect. It seems that he has been lucky enough not to have any problem so far with the car that he bought. I think at the very least, the lessons to be drawn from this are: Don't purchase a used car – or any car from a dealer who is far away from you make sure you check the car yourself make sure that the dealer is well established and do some research on forums and review sites for negative reviews and positive reviews. However, be suspicious of positive reviews. Don't pay cash/bank transfer. You lose all control of your money. Insist on paying by credit card or debit card and if the dealer won't accept it then walk away. Ignore warranties. They are meaningless and they are simply a red herring intended to distract you from your statutory rights. However, as you are discovering, even your statutory rights are meaningless if you are unable to identify the dealer and if you are able to identify any assets belonging to the dealer against which you could enforce judgement. Please do let us know how this develops and if you are able to track anybody down. As I say, I think you should certainly inform the police – but it will be a hard job to get them to take notice because they will simply try to say that it's a civil matter and there is no evidence of a crime. You will have to push hard.
    • That is one mean spirited individual, looks like what a Dickensian female Workhouse Beadle would look like.
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies

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i have lived in my flat for 16 years,

 

ive seen 3 occupants from the flat below come and go,

 

then 5 years ago a woman bought the flat below me, all was well for 2 and a half years,

 

due to a death in the family,i became depressed and started drinking, with the drink came music, in short a noise abatement notice was served,

 

i paid the fine, had my possessions removed and got told to abide by the housings rules for 12 months.

 

8 months into my probation the neighbour started bombarding the housing with complaints about me again,

this was aug last year, after i had put myself out to comply with the rules,and recovered myself, and has been complaining constantly since,

 

noise she says, banging in the middle of the night, me and my son talking,my tv,my washing machine,me flushing my loo,walking up the hallway and down the stairs,

 

i have so i thought been very careful in what noise i have made but alas it seems that its not enough,

 

i did seek legal advice and got told to keep my own diary of all noise i hear and when i am not in my property as some issues were not accurate the last time.

 

i have done this, when the noise team at my local housing phoned me and told me to expect a court date,

i told my brief who said as soon as i know it to let them know, this was befor xmas, i did not receive a date,

 

and yet this morning i get a letter from my court telling me that i have just 2 weeks for me and my son to get out of our home,

 

im at my wits end,

 

how is it possible to remove 16 years in just 2 weeks?

 

no one seems to want to help me at the housing even though i have constantly tried,

sound proofing is an issue in my flat as i am unemployed and cannot have sufficiant carpeting,

 

the housing said they would refer me to a department that could help with this but never did refer me,

 

i am a heavy set woman who does not step lightly as i have proven when i spoke to my brief,

i have also came close to being admitted to hospital for high blood pressure due to this stress of these ongoing complaints,

also being diabetic i tend to need the loo quite frequently which the neighbour has moaned about,

 

i am going to the court tomorrow to fill out a N244 form, even though im not sre if this will help,

 

sorry its been a long winded thread but i am at my wits end,

 

i do not want to be thrown on the street with my son,

 

somebody please help me:-(

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Hello Vikki,

 

Welcome to the site.

Your story sounds bad,and we have had examples of this in the past.

Its a shame that you came at such a late hour as I am sure had you come earlier,then there would have been some good advice for you from others.

But 2 weeks should be ample for this.

I have some thoughts,but would rather let those who have more experience on these matters,and we do have site team members who can help.

I will flag this up for someone to pop in later today.

If you have a printer with ink then theres nothing to stop you downloading any Court forms that you may need.

Are you ok for EX160 exemption ?

Try not to worry we see what we can do to help.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hello Vikki.

The person I flagged this up to has unfortunately been off the site today.

Can you say what you have put in the N244,and whether you have any advisors in your area helping ?

I am goint to temporarily move this thread into another forum in the hope that it will get more replies.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Can you give more details of the notice you've recieved? Which law they are relying on etc.

 

If it is the one I am thinking of then the chances are you don't have to move out in 2 weeks at all, but please give as much detail as you can so as to be sure.

 

Ideally if you could give us the wording of the letter with all personal details removed, that would help a lot.

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hi there

 

the letter came from uxbridge county court,it dont state what law its using,it just says that baillifs will be attending my property with a representitive from the housing at 9 am on the 3rd of march to remove all occupiers of my address, if i resist or become agressive i will be arrested, i have to remove all my belongings if i cant then i have to take clothes and medications and make an appointment to remove the rest of my things with them as they will be changing the locks.

thats all it says, then it has the baliffs details in the bottom corner, :(

thank you for replying

 

vikki

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What did the original noise abatement notice say, and what were the terms of your probation?

 

Also, how old is your son?

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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my son is 18,he is on a training course so im assumung this will be classed as further education,so tech he is still a dependent, the stipulations of the abatement notice was to be quiet for 12 months, it wasnt untill 8 months into the probationary period that the woman downstairs started bombarding the housing with complaints again.

i had to visit my doctor today,who now thinks i may be suffering from depression on top of everything else,tablets prescribed and she wants me to start seeing a councilor,but as i dont know if i will have a home in a few days i guess i wont be able to attend the sessions. you didnt need to know that but i thought i would say.

as for what did the abatment notice say, i cannot fully remember as that was some months ago and the brief that i had at the time still holds all my paperwork

 

thank you for your response

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Vikki You did not yet answer what you put in the N244.

I appreciate you may not wish to go into the details on the forum,but I see this as important to know in order to see how you have sought to challenge.

If you do not want to post that info here,then you can send it to the site team via the report triangle which appears in the task bar at the foot of every post.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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on the part where it said to put why i was contesting the decision i put , roughly,as i do not have the paper in front of me....

i do not want to lose my home of nearly 17 years,the only home that my son has ever known, and that i am willing to do anything to stop this from happening as i have hopefully proven in the past (~refereing to the 12 months i was told to keep quiet~)

that was pretty much what i had put, is this what you mean??

 

thank you

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I think your depression could be an important factor that should be taken into consideration. Did you mention in the N244 that you didn't get a court date?

 

I suggest that you try and get hold of the paperwork from the brief you had, because it might give a clue to what has led to this.

 

In case things don't go your way, I suggest that you contact Shelter who I'm sure will be able to advise you. http://england.shelter.org.uk/get_advice

 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Ok so you did not add anything by way of statement of case/witness statement then ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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