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Reclaim university fees for cancelled course?


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Hi there,

 

My partner is doing a degree with Plymouth University in BioMedical Studies. He signed up to study for two years at a satellite college in Cornwall before his final year at Plymouth University itself. His degree was supposed to be accredited by the NHS and complete within three years.

 

However, Plymouth announced at the beginning of the second year that his degree course was cancelled, and that his class would not be allowed to progress onto the third year as planned. The class has been told that they will have to complete an extra year of study (making the course four years, instead of three) at full tuition price, in order to have a degree - which incidentally will not be in what the class began studying, and will not be NHS accredited, as the original course was.

 

No offer of a refund, no apologies, no interest in the effect it will have on the students and their lives, finances or careers.

 

Consequently, the entire class will be transferring to another university at the end of their second year. A mix of the low quality teaching so far received, and the usual mismatch between two curriculums, the class will still have to complete four years instead of three, but the course will be accredited and not run by a university that is unapologetically disrupting the lives it was supposed to enrich.

 

 

I believe that my partner is entitled to a refund of his tuition fees. The course was falsely advertised, because it will NOT lead to a three-year, accredited degree. Is he entitled to his fees back? What about damages? My partner will - because of Plymouth University's decision to discontinue his course while he is still on it - spend four years studying instead of three, whatever he does. This will mean an extra year of student loans, an extra year of not being able to work (his course is very demanding), an extra year of renting when he might otherwise have lived with his parents. As I understand it, my partner will not have to pay the increased rate once tuition fees rise, but it has been mentioned as a possibility by both Plymouth and the university he is intending to move to.

 

I feel like Plymouth University's behaviour has been very underhand and unfair. It has cost us money and time and stress. I would be very grateful if anyone could give me any information about:

 

a. whether it will be possible to receive a refund for the course fees my partner has already paid?

- whether it is LIKELY he will receive a refund

- what the next step is in asking for a refund

b. whether it will be possible to receive damages, given the non-tuition fee expenses incurred from being a student for four years instead of three, through no fault or choice of his own.

- ditto, whether it is likely

c. whether my partners case is affected by the fact that he intends to leave the university. I strongly believe that leaving Plymouth University is a wise decision, but I am concerned that as this will mean that my partner will at least receive his accredited degree, that Plymouth will consider this to be a reasonable outcome and so not feel that they have to refund him what they have cost him.

 

Thanks so much for your time and wisdom,

 

Rachel

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Hello Rachel,welcome to the site.

Can you say how he has paid the existing amount that was paid ?

Who was the agreement done through-which parties ?

Has he still got all the paperwork ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thread moved here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 4 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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