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Student Loan Co lost deferment paperwork


bmartin1uk
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Hi all

 

Sorry if this is in the wrong place (Mod's please bump me around if i've missed the obvious spot), but the query i have is actually one of data protection.

 

On the 10th Jan i sent my student loan deferment form next day delivery and the form was signed for by the student loan company on the 11th Jan. After a week or so i hadnt received a call from Thesis (the company that looks after part of my student loan) - they are normally great at giving me a courtesy call to say they have received my deferment from the S/L Co - so alarm bells rang immediately.

 

I called the S/L Co and they said they hadnt received it, the next call said they didnt know where it was - would i send it again, the next call said it had been received and they dont know where it is. I'm waiting on 3 separate call backs, all of which im sure will never come.

 

If the inevitable happens:wink:, and i receive a call from the S/L Co in a couple of weeks demanding payment for arrears, can i tell them to go stuff it?

 

Have they broken the Data Protection Act by losing my paperwork?

 

Can i get them in the sh1t for once?

 

Thanks for any advice

 

Ben

 

P.s

I am aware for an easy life i could just resend the paperwork, but for once ive done nothing wrong and im happy to waste some time:-D

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