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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I wonder if you can help.

My partner has had two loans from the Provident,unbeknown to me.

The first was on the 5/12/08 and 5/06/09.The first for £600 and the second for £400.

She has been paying them but then got into difficulties.

Because she didnt tell me I didnt know how much she got behind until letters started appearing.

This has caused many arguments between us.

Moorecroft have been involved and I agreed with them via my partner that £30 a month would be paid off what I thought was one debt,the first one for £600.We paid a one off goodwill payment of £10 and started to pay the £30 as agreed.In total I think it must be around £130 which has been paid.

A couple of days ago my partner got a letter from Provident showing a second demand for payment of the second loan,which I was unaware of.

Moorecroft from the statement have taken £12 £2.40 £12.00 £4.00 £12.00.All at differrent dates which begs two questions what has happened of the £30 paid as agreed and have they split the payment over the two loans.

This isnt what was agreed.If anything the agreement was for £30 to be paid off the total sums and not one,if that is what has happened.

I have called the Provident and had a major row with them and asked if the debts had been sold on to Moorecroft.

I was told it had been passed over and after much pushing from me the manager said no.

I then questioned why Moorecroft were collecting the money if it hadnt been sold on and I was told to contact them for further information.I was also told they can pass it on to a debt recovery service,which I challenged as the contract is with Provident and not Moorecroft,hence not wanting to tell me if it had been sold on.

I have asked them to show me the following,

Validation of the debt (the actual accounting)

Verification the claim against my partner

A copy of the contract binding both parties.

I was told by the manager that they would send out to me the documentation.

We recived a letter and the two photo copied agreements with an apr of 189.2%!!!!!

The letter stated that the monies paid would be split between the two debts.

How nice of them to do this with out my partners permission.

They have also said I contact them by phone or by writing and that I can contact the FOS.

I have had a conversation with Moorecroft and told them we are in dispute with Provident.

Now I want to write to Provident and demanding what I originally asked for as a tatty photo copy doesnt constitute what Iam asking for and also I want to know if they have sold the debt on thus nulifying the contract.Also the extorinate APR is a disgrace.

Does everyone on here think I have a case or should I be careful inn how I go about this.

They are the ones who have been dishonest in the fact that an agreement had been reached to start paying off the debt but then split the payments with out my partners say so.

 

Cheers

Kev

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Welcome to the site.

They are entitled to reconcile 1 payment to cover 2 accounts,but you are also entitled to know what you are paying and where the payments are going.

I suggest sending provident a request under the Consumer Credit Act for a copy of the statement of account for both accounts.

A statement showing payments made.

Details of interest added.

Copies of the original signed agreements.

Copies of ant default notices.

You need to send the fee of £1 per account.

If you want more indepth info then I suggest in addition sending a full SAR to include;

 

Copy statements for the whole period of account from start to date.

Copies of any communications between third parties.

A list of third parties instructed to collect giving details of the dates they were instructed.

Copies of communications sent to you.

 

Its unlikely that provident have assigned these accounts,and instead Moorcroft will have been instructed to collect.

Provident are equally liable and responsible for the actions of any agents they appoint to deal on their behalf.

I suggest that you write to Moorcroft and inform them that you have made requests to provident.

Up to you whether to maintain your payments,if you are able I would do so.

Ask Moorcroft to send you a copy of their complaints procedure.

Keep everything in writing and ask they do the same.

Would be a good idea to check your credit files to see whats recorded there.

Send the letters by recorded delivery and keep copies-good idea to keep everything together filed.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thread moved to debt Collection Industry

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Link to CCA request letter, you will need to adapt it to request the additional items Silverfox has suggested

CCA Request

CCA letter to send with a £1 postal order by recorded delivery, do not sign. They have 12 plus 2 working days to reply. If nothing valid is received you can send a letter to put the account in dispute and this should stop them contacting you.

http://www.consumeractiongroup.co.uk/forum/content.php?414-CCA-request-letter

Account in Dispute letter

http://www.consumeractiongroup.co.uk/forum/content.php?436-Failure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

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We have had a photo copy of the agreements from Provident does this constitute a true copy?

However there is nothing in writing about what was agreed with Moorecroft over the phone of payment of £30 a month.

They are a third party in my eyes and have either brought the debt or it has been handed to them by Provident.

Do I send the letter above or adapt the others.

Sorry for being a pain.

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We phone Moorecroft and pay normally by debit card.

 

Its not a good idea to give a DCA your card details.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Cases where unauthorised amounts have been taken from people who have given their card details have been reported on this site yes.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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We have had a photo copy of the agreements from Provident does this constitute a true copy?

However there is nothing in writing about what was agreed with Moorecroft over the phone of payment of £30 a month.

They are a third party in my eyes and have either brought the debt or it has been handed to them by Provident.

Do I send the letter above or adapt the others.

Sorry for being a pain.

 

 

As regards Moorecroft, you are in charge here not them.

 

First check the amount owed to the creditors and then the amount that Moorecroft want. You dictate how much you can afford to send them. If it's only £10 per month, then that is what you should tell them is all you can afford and make that amount each month. They will drip that it's not enough, that's their problem not yours.

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A lot of companies, including the Provident use Collection agents to do the admin on collections.. So it is unlikely that your account has actually been assigned or sold.

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  • 4 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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