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am i sending my letters to the right person?


winkle1
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when i first wrote to my branch to ask for statements, the guy below at that address wrote to me.

Ian Shepherd

HSBC bank plc

Coventry DSC

Harry Weston Road

Binley

West Midlands

CV3 2TQ

from then on, i have been sending all correspondance to him, but to date i havent heard anything.

am i sending it to the right person? i have sent my LBA and am now going to send the next one, just wanna check i am sending it to the right person! my claim is only around £200 so why arent they writing back to me?

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I sent all my letters to Colin Langdale (address below), and I've just had notiction to say I'm getting my dosh :grin: ....just waiting for the mods to update my thread title so I can post a full explanation. Good Luck.....

 

Colin Langdale

Senior Service Quality Team

Arlington Business Centre,

Milshaw Park Lane,

Leeds

Ls11 Opp

Claiming £2265.50 from a personal and a joint account HSBC account.

 

17/08/06 - Prelimary Approach Letter sent

18/08/06 - p.a.l. arrived at HSBC Leeds (Colin Langdale)

(31/08/06 - 14 day deadline)

01/09/06 - Letter Before Action sent

04/09/06 - l.b.a. arrived at HSBC Leeds (Colin Langdale)

(18/09/06 - 14 day deadline)

08/09/06 - 2 seperate offers received for a total of £2040 :D

OFFERS ACCEPTED BUT DID NOT PURSUE THE CASE FOR THE REMAINING £225.50. MONEY WAS PAID DIRECTLY INTO MY ACCOUNTS WITHIN 7 DAYS.

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I have sent my LBA letter, as yet i have had no correspondence from HSBC. I sent my letter to the main head office.

 

I will let you know the outcome.

HSBC- owed £873.04

First letter - 19/08/2006-no response

LBA - 07/09/2006

Rec Del- 08/09/2006

14 day deadline(22/09/2006)

FULL OFFER -16/09/2006

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