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    • I repeat, the seller has the right under the CRA to repair. That is exactly what they have offered.   The OP doesn’t even know what the fault is, you cannot simply reject if a light has appeared. OP is being completely unreasonable.   The CRA is designed to be fair to both parties, it is not one sided.         
    • I only got the car 3 weeks ago, had the car serviced as it was coming up to the service date and was advised by the garage that the Tyres were illegal so I think it’s cut and dry really. The fact is I was allowed to drive a car off the forecourt with 2 bald tyres and I was told by dealer the car had been checked and surely Tyres should have been part of the check.
    • Less than 100 miles not enough miles or time to wear the Tyres enough according to the garage. I’m more angry I could have got up to a £5000 fine and 6 points, what would the dealership responsibilities be then? 
    • If the OP follows king’s advice and then the neighbour’s roof leaks, who do you think the neighbour will blame? a) the dodgy “roofers” (who will be long gone), b) the OP for “damaging a perfectly good repair” (even if they don’t damage it, and it wasn’t a good repair!), or c) someone else   King may be technically correct, but the OP following their advice isn’t likely to end well if the neighbour is already ‘difficult’. 
    • I sent a SAR. which also provided a copy of proof of ID, last month to Northumbrian Water, and received no reply whatsoever.   After the 30 day deadline passed i sent off a complaint form to the ICO and sent a letter of claim to NW for breach of statutory duty. (As up until today they had failed to respond in any way to the request that was made)   Today i received a reply saying the my ID wasn't in the standard format and they could not accept it,   (The exact same copy of ID has not been an issue before and the exact same image was accepted perfectly fine by a previous energy company i SAR'd), and that they required i give them 2 forms of I.D, 1 from list A and from List B Along with questioning the alternative address like i mentioned above.   I wanted the request to be sent to the alternate address, as i work full time and i'm not always at my home address, i'd most likely not be in at a time when it can be delivered and can't get to the delivery office easily enough before it would be returned back undelivered. (Which i wanted to avoid happening again as this happened to the last SAR i made.) The address is my partner's address, where i regularly go and who also works from home and wouldn't have issues receiving/collecting mail.
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    • My personal experiences of Future Comms 
       
      Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!
      • 0 replies
    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
        • Like
      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
blueskies

Glossary of Abbreviations used in forums

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More and more of the discussions in threads on the forum use common abbreviations for terms specific to banking and this site. Here is a list of the most commonly used terms.

Banking Terms

A.Q. - Allocation Questionnaire

B.B.A. - British Bankers Association

B.A.G. - Bank Action Group (other name for CAG)

C.A.B. - Citizens Advice Bueraux Website

C.A.G. - Consumer Action Group (this site)

C.C. - Credit Card

C.C.A. - Consumer Credit Act

C.C.C.S. - Consumer Credit Counselling Service

C.I.F.A.S- Fraud Prevention Service Website

C.P.R. - Civil Procedure Rules Website

C.R.A. - Credit Reference Agency

D.D. - Direct Debit

D.P.A. - Data Protection Act

F.A.Q's - Frequently Asked Questions FAQ's

F.O.S. - Financial Ombudsman Service Website

F.S.A. - Financial Services Authority Website

I.C.O. - Information Commissioners Office Website

L.B.A. - Letter Before Action

M.C.O.L. - Moneyclaim Online

M.S.E. - Moneysaving Expert Website

N1 - Form for filing claim at County Court Blank Form Template for filling out

O.F.T. - Office of Fair Trading Website

P.C.N. - Penalty Charge Notice

P.P.I. - Payment Protection Insurance

S.A.R. - Subject Access Request

S.C.C. - Small Claims Court

S.O. - Standing Order

U.C.T.A. - Unfair Contract Terms Act

U.T.C.C.R. - Unfair Terms in Consumer Contracts Regulations 1999 1999 Regulations 2001 Amendments

 

Other terms used

 

AFAIK - As Far As I Know

BUMP - Bring Up My Posting - Used when a thread has slipped down the list of threads and still needs an answer

BTW - By the way

FWIW - For What It's Worth

HTH - Hope that helps

IMO/IMHO - In My Opinion/In My Humble Opinion


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Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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