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Fredrickson International


mikepreece
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Hello,

 

I have receiving a few letters over the last months from FI, claiming I owe them money for a orange phone bill from 1 year ago. I am 100% sure that I am paying this via another DCA.

 

I called the DCA who I am paying, and they confirmed that I am paying this through them.

 

I called FI and told them, and confirmed tha phone number that it releates to and thay asked me to send them confirmation from the other DCA that I am paying this via them.

 

I have requested it, but not heard back, and now I am getting phone calls and texts from FI, I have sent them a letter with a statement from the CCCS that shows I am paying the other DCA, but there is no reference to Orange.

 

What can I do, coz im getting sick of them keep calling and texting me

Thanks

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Hi mike

As you've already advised them of the situation and provided proof of payments you have in fact disputed their claim to this debt

You could send them a letter reminding them that by continuing collection activity on a disputed debt they're breaching both the OFT and CSA Guidelines, tell them that you class the constant phone calls/texts as harassment and request their complaints procedure as you intend to take the matter further

Regards

R

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

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Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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