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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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fridge freezer


daz1968
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hello i bought a fridge freezer on line from currys in april of last year.the freezer is making a terrible noise and it sounds like the fan at the back , its so annoying its untrue. i have phoned currys and they ahve said that an engineer will be round between severn and six on the night. firstly can i refuse a engineer and get a new fridge and if not secondly can i ask for a persific time as i have to go to work cheers please help:x:x:x:x:x:x:x

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hello i bought a fridge freezer on line from currys in april of last year.the freezer is making a terrible noise and it sounds like the fan at the back , its so annoying its untrue. i have phoned currys and they ahve said that an engineer will be round between severn and six on the night. firstly can i refuse a engineer and get a new fridge and if not secondly can i ask for a persific time as i have to go to work cheers please help:x:x:x:x:x:x:x

Hi there Daz,

 

you have had the fridge for nine months and I agree that it should last alot longer than that. SOGA does not give you a right to a replacement straight away and it is the retailer's decision whether to repair, replace or refund. As for a speccific time, there is nothing stopping you asking but alot of company's wont be able to give a specific time and most i have come across won't even give a specific slot.

 

 

I've not come across a fridge with a fan, but I guess these new "frost free" ones must be fan based ;), and on googling it seems that the fans can end up with ice forming in the path of the blades, creating the buzzing. I suppose you could test this hypothesis by turning off the fridge/freezer for a few hours in the hope that the fan would thaw out - as long as the doors are kept closed, the contents should remain cold/frozen.

 

If you actually have a compressor based fridge, it could be the compressor rattling against something - have you checked that nothing has fallen down the back? we had a compressor based freezer in our garage and it started making a hell of a rattle. It turned out that we had mice nesting ontop of the compressor and they had (for whatever reason a mouse would have...) brought in small stones which were making the noise!

 

Hope this helps,

H

 

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Hi there Daz,

 

you have had the fridge for nine months and I agree that it should last alot longer than that. SOGA does not give you a right to a replacement straight away and it is the retailer's decision whether to repair, replace or refund. As for a speccific time, there is nothing stopping you asking but alot of company's wont be able to give a specific time and most i have come across won't even give a specific slot.

 

 

I've not come across a fridge with a fan, but I guess these new "frost free" ones must be fan based ;), and on googling it seems that the fans can end up with ice forming in the path of the blades, creating the buzzing. I suppose you could test this hypothesis by turning off the fridge/freezer for a few hours in the hope that the fan would thaw out - as long as the doors are kept closed, the contents should remain cold/frozen.

 

If you actually have a compressor based fridge, it could be the compressor rattling against something - have you checked that nothing has fallen down the back? we had a compressor based freezer in our garage and it started making a hell of a rattle. It turned out that we had mice nesting ontop of the compressor and they had (for whatever reason a mouse would have...) brought in small stones which were making the noise!

 

Hope this helps,

H

i found the problem, there was mass ice build up at the back and the fan was hitting it, defrosted now sems ok cheers daz
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i found the problem, there was mass ice build up at the back and the fan was hitting it, defrosted now sems ok cheers daz

Glad I could help - don't forget to tell the supplier if you still have a ccall open, it might help them to be able to sort out other issues in future without needing to get engineers out.

 

Ta,

H

 

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