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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Have they logged anything on your credit file? I'd be double checking that 1st. Now their threats are a little toothless to try to demand anything further from you... 1st place you'd report them is the OFT!

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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Anything more from them, I'd check the harassment letter from the library.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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HI Rosie,

 

I've yet to go through the ruling closely but, in any event, it's clear that AML are scuppered as regards their earlier contracts.

 

We really need to identify which contracts the court decided were rubbish, so we can tell AML not to bother pursuing payments for these at all.

 

We'll be working on this over the next few days, but, if you find any useful sources of info, let us know.

 

8-)

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  • 3 weeks later...

Hi all.... I just spent ages typing up a response, but pressed 'reply to thread' instead of 'post quick reply' which meant it was all deleted, noooo! So here I go again....

 

I today received further harrassing correspondence from AM stating the following:

We refer to our previous correspondence and note that we still have not received a payment from you.

 

Today we have instigated Default Registration of your debt with a Credit Reference Agency. Default Registration could affect every aspect of your financial life, classifying you as a credit risk with financial institutions. The credit worthiness of individuals is being scrutinised more than ever before, so the consequences of this could be severe.

 

However, if you pay £-33.00 immediately, this Default Registration will be erased from the Credit Reference Agency's records. If you do not, registration will be confirmed and this could affect your credit rating for the next six years.

 

So...

1) Do you think the '-' before £33.00 was a typo? What else would that mean?

2) What should I do now, how can I respond? My credit file is fine, I have checked it, but obviously do not want it to be affected.

3) I hate AM

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Hi Rosie,

 

Check out the link to the OFT Summary of the High Court ruling here - http://www.oft.gov.uk/OFTwork/consumer-enforcement/consumer-enforcement-current/ashbourne/

 

You should be able to identify your contract to see if it's thought to be enforceable or not.

 

If I recall correctly, yours was a 36 month contract and should therefore be seen as NOT enforceable.

 

If this is the case, write to AML saying:-

 

I refer to your letter of xxdate.

 

Following the High Court ruling in the case brought against you by the OFT, my contract is deemed unenforceable because it was initially for 36 months. In the opinion of HHJ Kitchin, contracts of this length are unfair to the consumer.

 

I also dispute the contract as I was clearly told by your agent that I could leave the gym at any time without penalty.

 

Accordingly, take notice that I will take action against Ashbourne if you make, or cause to be made, any adverse credit marker, Default or anything else defamatory to my credit records. This will involve court action if necessary and you should be aware of the case of Kpohraror -v- Woolwich Building Society.

 

I will also contact the OFT and Trading Standards to make them aware that you are effectively ignoring the High Court's ruling in this matter.

 

:wink:

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You're V welcome but please also check out the High Court ruling.

 

:wink:

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Thanks Slick, I have read through it all and just about make sense of it all.

 

I sent the letter you suggested to AM on Monday (1st class recorded delivery), and already have a reply... well 2 actually. The first letter says exactly the same as the previous harrassing letter they sent, with one change; insted of "if you pay £-33.00 immediately" it says "if you pay £399.00 immediately." The second letter is a hand written AM compliment slip saying "Please call Ashbourne on the number below as soon as possibly to discuss your account." I obviously haven't phoned them as I want everything in writing, but it seems a bit stupid that they sent me the two separate letters at the same time. And after eight months, they are still failing to address my issues in any way.

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Hi Rosie,

 

I think we now have to move this up a notch.

 

Don't write back to AML as they are clearly unable to read letters properly or they are unwilling to recognise that what you say has any merit.

 

If they continue to harass for payment, you can take action by reporting them to the relevant authorities. You could also take them to court seeking damages for their actions.

 

If they make any adverse credit markers against your Credit Records, you can take court action against them seeking compensation for damage to your reputation.

 

If it comes to it, would you be willing to take such court action, if we give you guidance on what to do.

 

:-)

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Hi Slick,

 

Yes I would be willing... I am just worried because I'm leaving in September, and won't be back for a few years. However, my mum said she would happily represent me in court, and take over everything for me. I have already reported them to the ICO (when they sent me someone else's personal info by mistake). It is wise to complain to the FOS about them again?

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Stupid me!

 

Of course, I now remember you are going off travelling for a while with your partner. This was mentioned when your thread started in January.

 

Unfortunately, your mum cannot represent you in court in your absence.

 

I suggest you see if AML make any further move. When they do, go to the FOS, Trading Standards and the OFT with formal complaints. You'd not normally complain to the OFT as they don't deal with individual cases. However, they should be made aware of AML's behaviour, even if they can't intervene on your behalf.

 

YM can continue to handle complaints on your behalf in your absence. She can use your thread here for continued support.

 

:wink:

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I think I'm about to embark on a similar ordeal. I too am going to be leaving the country, in July, so I don't know if I'll be able to fight a long drawn out correspondence battle. I will if need be though.

 

I have a question though: what happens if after the first few letters you just ignore them? It seems that it just goes round in circles pointlessly. What will happen if you just ignore them slick?

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Hi Mh,

 

I've replied to this on the thread you've started.

 

:wink:

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Does anyone know if AM are appealing the judgement yet? The time limit must be close to expiring if not expired?

srfrench :eek:

 

Fight incompetance, stupidity, greed and unfairness......There's no excuse and no place for it in society, unless they really are! :wink:

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I enjoyed reading your thread. I am curremtly having major problems with Ashbourne; my gym are simply not interested!

 

Any discussions or dealings with them are horrific, they are rude, aggressive and completely unapproachable. I would advice you send any further communicatiosn to them by recorded delivery as they seem to have never received my letter back in March and are now persisting with persuing me for further funds, even though I legitimately gave one months notice in March 2011.

 

Their e mails and all forms of communication are completely unprofessional and i have never in my entire career delat with such an unscrupulous Company

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  • 2 weeks later...

Hello everyone,

 

Unfortunately I have spent the last few weeks in and out of hospital with pneumonia (which my doctor said was stress related!) and have not got anything done. I was, however, greeted with another AM letter a few days ago...

 

Dear Member,

 

We refer to our previous correspondence and note that we have still not received a payment from you.

 

Your account not only remains in arrears, but the balance of the minimum term is now also due, we now reserve the right to instruct our solicitor to issue recovery action against yourself, the consequences of this could be severe.

 

However, if you pay £111.00 within the next seven days, including discount for early payment, this action will no longer be necessary and you can use the facilities for the balance of the minimum term of your agreement.

 

We strongly recommend that your arrange payment IMMEDIATELY, as this may be your last chance to avoid further action, and regain use of the facilities.

 

If you would like to clear this bad debt but are unable to pay £111.00 immediately, we can refer you to Debt Dr, a company which provides real solutions to debt issues.

 

Etc etc....

 

I have the afternoon off so am going to spend it making formal complaints about AM to all the necessary departments.

 

Also, I am completing the insane, possibly suicidal act of jumping 10,000 feet from a plane on Sunday in the name of charity, so wish me luck!!!

 

:-D

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Hi Rosie,

 

Well, if that doesn't clear your lungs once and for all, nothing will !! :razz:

 

Seriously, I hope you are now much better. Will you still be travelling as planned.

 

Although the OFT will not involve themselves in individual cases, I still think you should write to them pointing out the contempt that AML continues to show for the High Court ruling. It was made clear that 36 month contracts are deemed unfair and should be considered unenforceable.

 

Letters to TS and the FOS as well. :wink:

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Oh yes, nothing, not even pneumonia, can stop be going backpacking!

 

I complained to TS formally last night, and rang the FOS to ask how my complaint is getting along. Unfortunately, they claim to have never received my complaint letter (despite the fact that I sent it recorded delivery AND they replied to me!!) so I need to re-complain. More hassle!

 

I am waiting to hear back from TS - they said it will be in 7 days. I'm sure I will received more letters from AM demanding random amounts of money 'or else' in the meantime.

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Thats a bit ironic - the FOS losing your Rec'd Delivery complaint. :x

 

I thought that was a speciality of the gyms !! :lol:

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  • 3 weeks later...

Hi - quick update:

 

Got another letter from AM yesterday which was identical to the last one, telling me to pay £111.00 within the next seven days etc. Somebody from the North Yorkshire Trading Standards unit is coming to meet me on Monday to discuss my complaint and see the mass correspondence between myself and AM, so I'll let you know how that goes. I'm leaving the UK in just over a month, so am hoping this is dealt with (as much as possible) before then.

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Hi Rosie,

 

Let us know what TS say.

 

:-)

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Hi,

 

The guy from Trading Standards advised me that when I leave, my mum should write 'not as this address' on any future mail from AM, and return it, as well as taking my name from the electoral register. He said AM can't do a thing, and they were going to take me to court or anything, they would have done by now. The contract was after all deemed 'unenforceable', and AM are not a credit company, so they should not legally affect my credit rating.

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