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Online order cancelled but then some of it delivered.


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My wife recently ordered, from a major supermarket's website, some children's toys as they were priced at £0.00. But for every toy she added it gave her £50 credit so she ordered me some gaming equipment, including a brand new PS3 and peripherals. Later that evening she received a phone call cancelling the 2 prams she also ordered to be delivered to our local store for pickup and then received a further call cancelling the order containing the PS3 but her account with the order status didn't say cancelled for another hour or 2. Later that night my wife received a text from the courier saying that 2 packages have been received in their hub. They mucked up the delivery the next day but was successfully delivered the day after and it was the PS3 console and peripherals. Basically what I would like to know is can I expect to keep it?

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Hi and welcome to CAG.

 

As far as I see, they have been delivered in error and as such you should take care of them and contact the retailer and inform them of their error and get them to arrange collection at their expense.

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