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Rent Deposit returned


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Can anyone help? My landlord instructed my previous letting agents to return my full deposit but I find that the agent has deducted an £80 admin fee for the reissue of the lease the previous year which they had previously agreed with myself and the landlord to waive. Can the agents do this? My landlord says they can't and she instructed them to return teh full deposit.

 

Thank you

Edited by kim w
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Hi

 

It is mentioned in the original lease but because the agents took 10 months to get round to reissuing the renewal lease the landlady and I complained to the agents for them wanting to charge us both their respective fees. The confirmed verbally to the landlady and me that the fee for that particular year would be waived because of the agents lack in reissuing the lease. I have a good relationship with the landlady and she has offered to contact the agents. I always thought that the rent deposit could only have deductions made from it if it related to the actual property such as additionalcleaning, I didn't think the agents could deduct their own fees.....despite them having waived it. We don't have confirmation of the waiver in writing but they did verbally tell me and the landlady...hence why she is surprised that they have deducted it despite her telling them to release the full rent deposit refund. If I don;t get anywhere with the agent then at least the landlady will speak to them. Thank you for your response.

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  • 5 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

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It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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