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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi I took out a loan with Welcome finance in 2006 upto date have paid them £4000, but they say I still owe £1600. Have had to pay reduced payments part of the time, does this affect how much interest and other charges have been put on . The original contract was for £1000, payback 1458.94, that included £390.00 Insurance. Was off sick 2007 but no payments made on my behalf for the insurance as I didn,t realise it was there. I have been paying them but have stopped now, am I right not to pay them after paying so much already.or do I have to carry one paying.

Thank you

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Have you checked statements ?

Is the account still with them ?

Will move your thread from here-someone will answer your questions.

Have you at any point questioned the PPI with them ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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do somereading of a few threads here

 

welcome will 'iflate' what you owe with unlawful fees for letters/phonecalls/picking their nose.

 

fire off an sar to them.

 

you can reclaim ALL the charges & the mis-sold PPI or any insurance they have added

 

if the org loan was £1k you have been fleeced blind

 

you are in for a serious windfall

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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icon1.gif Suggested SAR temp for Welcome.

 

Thanks to postggi for this.

 

 

 

 

Data Protection Compliance Manager

Welcome Financial Services (or other Welcome Group company as appropriate)

KINGSTON HOUSE

CENTRE 27 BUSINESS PARK

WOODHEAD ROAD

BIRSTALL

BATLEY

WF17 9TD

 

REMEMBER THE £10 POSTAL ORDER AND SEND RECORDED DELIVERY

 

GOOD HUNTING

 

 

[your address]

 

 

 

[their address]

 

 

[DATE]

 

 

 

Data Protection Act 1998

Subject access requestlink3.gif

 

 

 

Dear Sir/Madam

 

 

ACCOUNT NUMBER: xxxxxxxxx (or multiple numbers if more than one account)

 

Please supply me with copies of all the data which you hold on me in relation to my business with yourselves.

Please note that I require disclosure of any personal datalink3.giflink3.giflink3.giflink3.gif which you hold on me for the entire period of my business with you.

The Subject Access is not limited to my transaction history and it is not linited merely to 6 yearslink3.giflink3.giflink3.giflink3.gif of historical information.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my financial business with you.

I require all information on details of all insurance products supplied by welcome financial services. This is to include the statement of means, statement of price, details of all insurance premium tax paid, and underwriting sheets.

If mortage indemnity insurance has been added to the agreement, i require all details on who this premium was paid to, and who underwrites this insurance.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

If you intend to send a reconstituted copy of an agreement you must declare the reason why it has been reconstituted and if the original exists, the type of filing system or archive the originals are stored on.

 

If it is the case that any of the requested documents can not be supplied because they have been destroyed,please indicate;

 

1.The date the document (s) was/were destroyed.

 

2.The method used for destruction.

 

3.The position of the individual/individuals tasked with destruction.

 

I enclose the statutory maximum fee of £10. You have 40 days in which to comply. Furthermore, if I discover that you have levied disproportionate penalties or charges which are invalid under the Unfair Terms in Consumer Contracts Regulations against me, then I shall be reclaiming them together with any interestlink3.giflink3.giflink3.gif charges which you have levied on them.

As it is your wrongdoing and mishandling of my account which has created the necessity for this Subject Access Request, I shall also be reclaiming the enclosed £10 Data Protection Act subject access request fee.

 

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.

I would be happy to collect the Data from my local branch.

 

 

Yours faithfully,

 

 

***dont forget not to sign, send £10 postal order, send recorded, keep proof of postage**

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Yes I have a list here they sent me, with phone calls charged at £10 and £20 a time Capitalzation, fee assessments, cancelled fees, interest and ad hoc fees whatever they are. Have asked them for months to clarify what they are saying. Last week they said because I stopped the direct debit that I can'rt do that, and it will only cause me more problems, even court proceedings, and further finacial penalties because of it.

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garbage to put you off

 

go reclaim all those fees listed, inc the int they charged you on the fees

 

you cannot reclaim the cap charges that is their word for interest.

 

but as said, you CAN claim the int on each charge, from its date to the date of your claim.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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get reclaiming me thinks!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

pers i'd write them three letters

 

ONE informing them that until you receive the SAR return, enabling you to calculate your PPI reclaim and your charges reclaim, believing that THEY probably owe YOU more than YOU owe THEM, you are going to reduce your payments to £1PCM as a token of goodwill.

 

TWO a letter with a spreadshet reclaiming the mis-sold PPI.

 

THREE a letter with a spreadsheet reclaiming ALL unlawful charges/fees.

 

that should give the enough to be chewing over.

 

expect the typical delaying tactics and questionaires, but you are quite within your rights to do this.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

I forgot to say they have sent a copy of the agreement which is neither dated or signed by me. it is just a typed Agreement. It has an interest rate of apr 62.51% on it

and they have said to me that I knew when i took out the loan it was a high interest bearing account.

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haha arrestment to wages....

thats a very very long way off after a court CCJ and they;ll never go near court with PPI and charges outstanding

they'd get crucified.

 

i would forget the PPI reclaim and follow this.....

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?299809-Welcome-Finance-All-Welcome-PPI-reclaimants-read-me....FSCS-declares-war-on-Welcome-amp-PPI

 

did you do a charges reclaim SOC?

 

you need to get that sent in cause i bet its more than you owe.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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