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Got two new upgrades in September last.


They were to be on same tariff as the previous ones.


First bill comes in £189. Thinks - that's a bit much

, but hey I was in states and did make a few calls using phone.


The next month it is £173. No way.


Looked at their web site and got email address where I wrote that tariff was not correct and if it was so, then they could have the phones back.


The next month was £164 and now I have just had message that next is £158.

So they never replied to email, so phoned up their representative in India.


Normally this puts me off but I wanted to talk to human.

Told him if the tariff was correct then phones are going back and they could take me to court if they liked

but I would advertise that they had altered my previous contract.


Wee lad looked and said I was in Ireland etc etc.


I told him that was normal but it shouldnt put my bill up that much.


Then after 5 minutes on hold he came back to tell me that their computer had made mistake.


I was being chraged for contacting all TMobile numbers and I should not have been.


He ordered review and recalcualtion of my bills.


I looked at bills on previous contarct and lo and behold I was getting charged there also.


I know I am lax in allowing them to take monies from my account.

But this is poor and if I had not complained to cancel no one would have looked at account.



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bandonbhoy welcome to The Consumer Action Group community.


You haven't received any replies to your problem yet so you might be better off posting your story again directly in the sub-forum which deals with your kind of situation. You will get lots of support there.


Also, spend some time looking round the forum. Once you understand the layout, you will be able to get best use from this Consumer Community. It is a big forumm and may take some time. But it will be worth doing.

Good luck.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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bandonbhoy :welcome:


click on the triangle and ask the site team to move your post rather than re-posting.


(1 post good info 2 posts could get mixed info) :rofl:





















most of my knowledge is from the school of hard knocks


not based on any legal background


As quite a lot fellow caggers state seek Legal Advice




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thread moved and title edited.




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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