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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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Let myself get into a right mess, need advice/help.


Mr_Dubs
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Hi all,

 

For the last few months i've had my head buried in the sand towards all my debts, having just moved house and not any of them prbably isn't going to help the matter either.

 

At the moment i have the following

 

M&S Money Credit Card £4700 - no payments made in the last 3 months now.

 

Lloyds TSB Loan (1 year left) £2200 left to pay payments upto date so far but struggling.

 

Moneyway 0% Loan for a Mountain bike in a attempt to get fit and save money:roll: £690 approx.

 

Water Bill from last house that i thought the other half was sorting out monthly £343 so only half of this is mine.

 

To top it all of im in a never ending circle with bank charges, every im struggling to cope and stay within the limits and every month im getting charged between £150 to £180.

 

I've recieved a letter from M&S with regards to default and sending the ballifs round (to old house as they dont have new address), haven't told the other half how bad things are, the landlords of this new house are her parents whichis going to cause no end of problems, just really stuck not sure what to do, have ventured through the cccs websire and they have recommended bankcruptcy.

 

Any advice would be very gratefullly received

 

C.

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Hi Mr. Dubs

 

Welcome to CAG

 

The guys will advise as soon as they are available.

 

If you've got any Penalty Charges on your credit cards over the last 6 years, you should be able to claim them back with contractual interest.

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Hi,

Welcome to CAG

 

I would suggest you sit down and make a list of all your priority debts

Rent/Morgage

Utility Bills

Food/Household up keep

Insurance

Council Tax

Secured Loans

 

These debts take priority from your income

 

After all these have been taken from your income what is left is your disposable income. That is all that can be offered to the rest of your creditors.

How old is the M&S money card? Was it taken out prior to 2007?

 

Take what they say about bailiffs with a pinch of salt, it is their pre emptive strike to get you to cough up.

There will be no bailiffs turning up with out them first going to court and obtaining a judgement against you for the debt and only then if you fail to keep up the repayments ordered in the judgement, so don't worry about that.

 

Have M&S issued a Default Notice or Terminated Notice ?

 

Does the LTSB Loan have any PPI on it? Do you have a current or savings account with LTSB? Have you informed them you are having difficulty making the required payments?

 

Are you employed or on benefits?

 

Bankcruptcy is the very very very last resort, so don't rush in thinking that is the best option. You need to consider the implications of Bankcruptcy very seriously. If you have no money its not realy an option as it will cost you hundreds of pounds to file for it.

 

A Debt Relief Order might be an option if your total debt is less than £15.000 and you have no assest of any value.

 

The more info we have the more acurate the advice you receive will be

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Hi thanks for the reply,

 

M&S card was taken out prior to 2007, possible around 2005/2006, they have issued default notice.

 

No PPI on the loan, have bank account with Lloyds aswell.

 

Full time employment, will post more detailswhen iget back from work.

 

C.

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Hi,

I would suggest you move your bank account first. Once that is done, you have control over your money. You can then negotiate with the first bank to either stop further charges and agree a repayment schedule that you can maintain or reclaim them if you qualify under hardship rules.

 

I would also contact ALL the creditors and let them know of your situation. They are supposed to help but if they don't know about it, they can't. Have a look HERE for some letters that may help.

The creditors are likely to send you an Income and Expenditure form to fill in. I would suggest you don't fill in theirs but to use the budget planner at the bottom of the link I posted.

Make sure all communication is in writing only. Unless you regularly record your phone calls, how can you prove what was said/not said.

Send all letters by Recorded Delivery and make sure you print off the proof of delivery. If you cannot afford RD, get a certificate of posting from the post office.

 

Bankruptcy no longer has the stigma attached to it that it used to BUT you need to make sure that is the route to follow first. Why not have a chat with National Debtline?

http://www.nationaldebtline.co.uk/

 

Well done for getting a grip on this. Onwards and upwards :-)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Bear in mind you will be credit checked at your new bank, so your application may be declined because of the default - so don;lt close any account before you have something to replace it with.

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Hi, could anyone recommend a bank that isn't connected to either Lloyds or HSBC?

 

Will be phoning National Debt Helpline tomorrow, they seem to close over christmas?!?! you'd think it would be there busiest period?!

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After a bit of research on the bank account front, it seems coop and barclays are the only 2 that actively do basic bank accounts with no strings, though after the post above maybe the co-op is starting to think again about that, have an appointment with the bank on thursday morning so will see how that goes.

 

as for the national debt helpline seem to be on hold for ages before getting anywhere, will keep trying.

 

C

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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