Santander Sends up to 35000 Bank Statements to the wrong customers!

[harrassed senior]

http://news.sky.com/skynews/Home/Business/Santander-Customers-Get-Wrong-Bank-Statements-Due-To-Printing-Glitch/Article/201012415866728?f=rss

[rebel11]

They will get fined, rightly so.

[harrassed senior]

Just seen this reported on the 6 o'clock news and they say 'there is no chance of fraud' as if this is the only problem, never mind the fraud I would be peeved at someone else receiving my statement anyway, nothing to do with fraud potential!

[rebel11]

Totally agree. How would they like their details given to someone. They are talking rubbish. Name, Address, Account Number and Sort Code, what more do you need.

You can get more details from those basic details.

[PGH7447]

and the authorities will do nothing as usual

[rebel11]

http://www.itv.com/news/santander-data-blunder31556/

[Tingy]

Big big oops!

[rebel11]

http://news.bbc.co.uk/1/hi/programmes/moneybox/6371089.stm

[Gerald Gardner]

Everyone effected should send them a letter charging them £30

[PGH7447]

I see they said they would credit £100 to all affected accounts

[Tingy]

TO ANYONE ON CAG AFFECTED BY THIS:

 

I know they have said ID Fraud is impossible from the details they have sent out, but I think a sensible precaution under the circumstances would be to pop into your Santander branch and ask the they give you a new account number, effectively closing the one account and opening another with a different number. This way you KNOW they can't use the erroneously sent information for ID fraud.

[PGH7447]

better still show your reaction by moving banks, after you get the £100 compo

[Tingy]

Out of interest, do you think they're offering £100 compensation because they fear a judge would award a bigger penalty than this should they be taken to court personally by individuals for a breach of DPA 1998?

[maroondevo52]

I see they said they would credit £100 to all affected accounts

 

It'll be only £50 I'm due them then for their charges due to come off in January !!!

 

On the back of my statement was a joint account statement with names, account number, sort code, all payments in and out of the account for a month, including salary payments with the name of the employers, pension payments , loan payments ect.

 

At first when I saw there was £197.00 in the account I thought happy days, then realised it was'nt my account !!!

[Tingy]

It'll be only £50 I'm due them then for their charges due to come off in January !!!

 

On the back of my statement was a joint account statement with names, account number, sort code, all payments in and out of the account for a month, including salary payments with the name of the employers, pension payments , loan payments ect.

 

At first when I saw there was £197.00 in the account I thought happy days, then realised it was'nt my account !!!

 

And they say it couldn't be used for ID Fraud? Hmmm........

[ErikaPNP]

Have to say, with it being Santander I am not in the least bit surprised. They haven't exactly endeared the nation with the bad press they have managed to attract. When I heard they were set to take over some other banks, I made damn sure mine wasn't one of them - I'd have switched banks, wouldn't ever use them.