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Santander Sends up to 35000 Bank Statements to the wrong customers!


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Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

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The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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Just seen this reported on the 6 o'clock news and they say 'there is no chance of fraud' as if this is the only problem, never mind the fraud I would be peeved at someone else receiving my statement anyway, nothing to do with fraud potential!

Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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Totally agree. How would they like their details given to someone. They are talking rubbish. Name, Address, Account Number and Sort Code, what more do you need.

You can get more details from those basic details.

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TO ANYONE ON CAG AFFECTED BY THIS:

 

I know they have said ID Fraud is impossible from the details they have sent out, but I think a sensible precaution under the circumstances would be to pop into your Santander branch and ask the they give you a new account number, effectively closing the one account and opening another with a different number. This way you KNOW they can't use the erroneously sent information for ID fraud.

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I see they said they would credit £100 to all affected accounts

 

It'll be only £50 I'm due them then for their charges due to come off in January !!!

 

On the back of my statement was a joint account statement with names, account number, sort code, all payments in and out of the account for a month, including salary payments with the name of the employers, pension payments , loan payments ect.

 

At first when I saw there was £197.00 in the account I thought happy days, then realised it was'nt my account !!!

 
 

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It'll be only £50 I'm due them then for their charges due to come off in January !!!

 

On the back of my statement was a joint account statement with names, account number, sort code, all payments in and out of the account for a month, including salary payments with the name of the employers, pension payments , loan payments ect.

 

At first when I saw there was £197.00 in the account I thought happy days, then realised it was'nt my account !!!

 

And they say it couldn't be used for ID Fraud? Hmmm........

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Have to say, with it being Santander I am not in the least bit surprised. They haven't exactly endeared the nation with the bad press they have managed to attract. When I heard they were set to take over some other banks, I made damn sure mine wasn't one of them - I'd have switched banks, wouldn't ever use them.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

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