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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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Morrisons - Parking Eye


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Hi - Think i have the gist of what i should be doing with the parking eye 'invoices' i have recieved

Not been to morrisons in Solihul for a while but went there a few Saterdays ago - it always was so much free parking depending on what you spent in store then you topped it up if needs be......... Spent longer than normal as doing supermakets with a small baby is taking long time but thats by the way.......

 

so few weeks later letter no 1 from parkingeye - i did return to the supermarket and yes there is a sign up on your left as you drive in ie just where you will not be looking! I watched 10 cars drive in all who tried to take a ticket from the old maching so they wont have seen the sign either!! The ticket machine used to break fairly frequantly anyway so no one would be surprised if no tickets being issued...... Apparently there are some other signs around the carpark but if you dont know anything has changed why would you look! A very 'helpful' small a5 poster on morrisons customer services desk again why would you go there if you did not know anything had changed!!

 

So i have ignored this letter

 

just got letter 2 with the two photos - intersing its the car going in and out the entrance not actually parked - it was a very busy day and i had to queue for some time to get a suitable space to get pushchair etc out.... how do they know how long it actually took me to get parked......

 

so i guess i am just looking for reasurance that i continue to ignore these and the following letters that will arrive

 

really feel like haveing a go at Morrisonds for not informaing the customers in a better way - but i guess they will just say there is is sign so probaly best to just do nothing?

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yep i think you'll be asfe

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks both - you read about these things and think you will be able to play it cool but when it actually happens you start to question..... but no doubt thats the tactic here and why they do it in this way to get people to pay......

 

will post any further activity from them! Off to enjoy christmus

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  • 2 weeks later...

It will go higher than £110.00 with threats from the PPC, DC and possibly a solicitor - all in reality from the PPC playing the modern highwayman (or should it be carparkman ?)

 

They infest several car parks in my area and along with Eurocar parks and MET give up very quickly once they realise you are not falling for their bits of paper which in spite of what they appear to be are no more than invoices sent out if you break one of their silly little rules

 

Ignore is the best approach and writing an appeal (it will fail) only tells them you are swimming around the hook and might bite so they up the threat-o-grams

 

Plenty of threads to read on PE if in doubt and custopmers at another MOrrisons have started their own website to alert those caught

google 'morrisons reigate' for full details

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Thanks for that - helpful to get some supportive words as the letters arrive. You read everyone else’s and think you will stay 'cool' as they arrive then have a quite panic when they do that you are doing the right thing but guess that’s the psychology these guys use to get people to pay.....

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just got letter 2 with the two photos - intersing its the car going in and out the entrance not actually parked - it was a very busy day and i had to queue for some time to get a suitable space to get pushchair etc out.... how do they know how long it actually took me to get parked......

 

The cameras are at the entrance to car park to make certain time spent in any queue is included in the allowance which along with undersized spaces and if you return for a forgotten item ensure them a steady supply of victims

Fortunately word is spreading about their fleecing scheme but not quick enough as they are still in business so it is important to warn everyone you can about it and point them towards this site

 

so i guess i am just looking for reasurance that i continue to ignore these and the following letters that will arrive

 

The stuf they send is very intimidating and official looking but waste paper none the less

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And, of course, the cameras only give a picture of the car.The PPC cannot identify the driver from those images because they don't have a picture data-base of of everyone in this country.

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I too have received not 1 but 2 of these so called parking fines the first one was on the 15th of dec one of the busiest weeks for shopping in morrisons due to the bad weather queues to park before attempting the store which was packed with long queues to pay. The first ticket was not issued until the 30th of dec and I didn't recieve it until the 6th of jan nearly 3 weeks before I was informed in that time I visited morrisons again resulting in another fine for the 29th of dec. Does anyone know how long they have to inform you that you have been fined if I had known of the first ticket I would have made sure not to park there or even shop there again.

I have contacted morrisons for the first ticket and been advised to pay whilst it was looked into. am a bit concerned as is the last day for the £50 to be paid have looked at payment options that parking eye give you but cant believe they charge you an xtra £2.50 for a debit card

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They are not FINES, please don't give them such creedance. Consequently, there are no time limits for them to issue their "INVOICE" for the apparent parking error.

 

As for Morrisons laughable suggestion that you should pay the invoice while you appeal..... well I hope you told them what you thought about that suggestion! If you pay them you will never see a penny of your money back again. Appeals are always refused.

 

Do not contact them

Do not write to them

Do not reply to their junk mail

Do not pay them!

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I have contacted morrisons for the first ticket and been advised to pay whilst it was looked into. am a bit concerned as is the last day for the £50 to be paid have looked at payment options that parking eye give you but cant believe they charge you an xtra £2.50 for a debit card

 

Ignore and do not sent them anything - you were a customer of Morrisons using the free car park Morrisons has supplied for it's customers

 

Generally the staff at supermarkets and superstores do not understand the way PPC's work hence the suggestion you should pay and appeal - appeals in 99.99999% of cases will fail because it is a skam

and the PPC just wants your money

 

Ignore totally

 

Parking Eye will not go to court as they do not know who the driver is - registered keeper doesn't count whatever they may tell you and the whole system of PE's (and other PPC car park infestations) is one of entrapment with their silly little rules. It only works because their paperwork is designed to look official and intimidating and plays oin the victims ignorance of contract law and fear of court and associated credit ratings being affexted

 

Take it to court and they would lose badly as the most they can only claim for actual loss - zero in the case of a free car park

 

Successfully ignored so far PE, MET, ECP, T&C and probably a lot more more to come as these firms of leeches will soon infest every store owned car park in Englands green and increasingly unpleasant land - perhaps we should have a sign at the airports and ports - "Welcome to rip off Britain"

Edited by asmodeus
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Don't hold your breath

 

Recently received threat-o-gram chains have suggested a spark of intelligent life in PPC land in that they are giving up after only a couple of invoices and just a single DC letter. Guess times are getting harder and they need to save the postage costs

 

Could be the reason for the increase in recent Troll activity

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 weeks later...
Ive just had my first "Parking Charge Notice" from Parking Eye for parking in Aldi. If I don't pay this will this make for problems when I park in this particular car park in future?

 

If you are thinking that they might clamp you, forget it. It's illegal for a private parking company to clamp a vehicle over an alleged unpaid private parking charge.

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Parking Eye have only appeared in court once. When someone sued THEM.

 

They lost ;-)

 

I'm currently doing this on behalf of a family member. Do you have any details of the nature of the claim etc?

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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At this point I time I have had nothing since letter 3 dated 31st Dec.............

I note dx100uk put a link on my thread recommending some correspondence which I only saw late in the day – given I have done nothing to

date am I best continuing to do nothing at this point in time... leave the sleeping dog etc.....

 

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leave alone

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As a direct result of a letter Ii wrote to the local rag and was published, Morrisons stopped the issue fo tickets but have now started again. We longer use that Morrisons and prefer to drive to another supermarket even though I have a BB.

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