Unable to contact bms - number / line dead

[ASHBASH123]

I am trying to contact bms / booker management services limited, glentor, balland lane, ashburton, devon tq13 7da ON 0845 241 7880 about a barclaycard debt i repay to them. I am trying to contact them for a settlement figure and have had no problem contacting them before but now the line does not connect and i can find no other number for them on any correspondence or internet searches. Can anyone help me with an alternative number or details of any prolems with their company? Much appreciated

[rebel11]

Hi Ash

 

Welcome to CAG

 

The guys will advise as soon as they are available.

[Revenant]

Hi Ash

Welcome to CAG

If you're looking to go for a settlement do it in writing as you must make sure that what you negotiate is a "Full and Final" whereby what you pay is accepted as the end of the matter, no balance will be remaining that can be chased at a later date and that your CRF will be marked as "Settled"

If you do it over the phone you'll have no proof should things go wrong later

Good luck

R

[buzby]

Their 'real' phone number is : 01626333110

[ASHBASH123]

Thanks for the info buzby, sadly this line is dead too

[buzby]

Perhaps their bank pulled the plug on them? They had a good many guarantees and covenants with their bank that may have been called in.

[victoria_siempre]

Hi ash

 

It's not dead, it says it 'does not receive incoming calls'.

 

x

 

v

[ASHBASH123]

Hello,yes, I will request anything in writing. If I recall they did this for me last time I requested a settlement figure. I am very near the end of the agreement and want to ensure that I end my payments at the correct time, at the very least, if I am not able to settle early. The money can be directed to other debts and the sooner the better, so I want to get organised. I am concerned that their fax number is also a dead line.

 

THanks for your advice

[ASHBASH123]

when i dial from my office phone the display says unalloc number and doesn't give any other message or connect to a line? If it does not receive incoming calls though I don't suppose it matters as I would not get through anyway?

[ASHBASH123]

thats what i'm concerned about, if I am making payments and they are not in business and my money is not actually repaying the debt. This happened to a friend of mine who was making payments to a debt management company that went under and customers weren't informed. She has had to rearrange all of the agreements herself and is classed as having missed payments and defaulting on the agreement. Rather unfair!

[victoria_siempre]

Hi ash

 

Mine was the message I got dialing from a 'normal' number (no switchboard) at 15.30. Many of these numbers are 'fluid' and can be re-routed at will; you'll probably get Ann summers on Monday.

 

x

 

v

[victoria_siempre]

hi again

 

Number is heavily re-routed.

 

Trying something different, i now get 2 rings and call disconnected.

 

x

 

v

[ASHBASH123]

yep, I would not be surprised. I've posted a letter to the business address but I won't hold out much hope. I'd stop my payments, as no doubt they'd be in touch with me on no time but the most recent payment was yesterday so it will be at least another month before this will make a dent plus I do not want to default on the agreement.

[Revenant]

Hi ash

 

Mine was the message I got dialing from a 'normal' number (no switchboard) at 15.30. Many of these numbers are 'fluid' and can be re-routed at will; you'll probably get Ann summers on Monday.

 

x

 

v

 

Interesting scenario that vic

Wonder what kind of Full & Final could be negotiated from them

Knowing my luck I'll never get to find out

R

[dx100uk]

the question must be asked is why are you paying these fleecers in the first place?

 

did you CCA them before you started to pay them?

have you checked the 'balance' you have been paying does not include unlawful charges &/or mis-sold PPI?

 

easiest way to get their attention is to stop payments.

 

how do you know you've notbeen lining someone's pocket all this time?

 

needs investigating

 

if anyone ever does consider an F&F all these things need to be done as a matter of course

and the F&F will only be paid if they agree to marked the debt as setlled AND remove all default/neg markers

or remove ALL trace of the A/C ever existing on the CRA files.

 

else DON't, even a debt marked 'settled', is just as bad as a CCJ if it has any neg markers.

 

dx

[ASHBASH123]

the question must be asked is why are you paying these fleecers in the first place?

 

did you CCA them before you started to pay them?

have you checked the 'balance' you have been paying does not include unlawful charges &/or mis-sold PPI?

 

easiest way to get their attention is to stop payments.

 

how do you know you've notbeen lining someone's pocket all this time?

 

needs investigating

 

if anyone ever does consider an F&F all these things need to be done as a matter of course

and the F&F will only be paid if they agree to marked the debt as setlled AND remove all default/neg markers

or remove ALL trace of the A/C ever existing on the CRA files.

 

else DON't, even a debt marked 'settled', is just as bad as a CCJ if it has any neg markers.

 

dx

 

OK... now i'm more concerned. Forgive my ignorance,but what does it mean to CCA somebody? Thye balance of the debt was correct, although regards PPI etc I never considered this. Having recently been successful in a PPI claim against another lender, I would be interested to find out if thats the case. Thanks for the advice and if you can let me know what CCA means I can check this out. I see what you mean about checking these types of companies out but the demand letters tend to make a less clued up person assume they have no choice in the matter and to pay up

[harrassed senior]

Send them a CCA request to see if they are entitled to collect this debt & if it's enforcable. If they fail to provide it within 12+2 days or the CCA is unenforcable you can legally withold any payment until they do. Send it recorded delivery enclosing a £1 postal order. When you get a reply, scan it & remove any identifying details and post it back here where we can have a look at it. We'll advise you from there;

 

Dear Sir/Madam

 

Re:- Account No: XXXXXXXX/Your Reference Number: XXXXXXX

 

This letter is a formal request pursuant to s.77/78 of the Consumer Credit Act 1974. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77 will apply.

 

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection From Unfair Trading Regulations 2008 (CPUTR).

If you intend to send a reconstituted copy of the CCA you must declare the reason why it has been reconstituted and if the original exists and in what form (microfiche) etc

 

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

(Optional)

You should also note that I will only discuss this matter in writing and should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you or any of your associates.

 

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance. (Optional)

 

I look forward to hearing from you.

 

Yours faithfully **Edit to suit**

Print name do not sign

[MARTIN3030]

They are not members of the Credit Services Association.

They had a CC licence in 2008 withdrawn.

 

Application / Licence Details

 

 

 

 

Licence Number:0612927

Licence Status:Withdrawn on 04/02/2008

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number Booker Management Solutions Limited6458430

 

Right To Canvass Off Trade Premises:No

 

 

Current Address(es):

 

Address TypeAddress CorrespondenceGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom Principal Place Of BusinessGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom Registered OfficeGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom

Edited December 18, 2010 by MARTIN3030

[MARTIN3030]

Event Details

 

Licence Details:

 

 

Licence/Application Number Licence Status Applicant/Holder Name 0612927 Withdrawn on 04/02/2008 Booker Management Solutions Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 1 New Licence App 10-Jan-2008 25-Mar-2008 Closed by OFT - Made of no effect Licence Event Details:

 

RoleName LICENSEEBooker Management Solutions Limited OfficerAngus Alexander OfficerEdward Dallas Campbell

Address TypeAddress CorrespondenceGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom Principal Place Of BusinessGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom Registered OfficeGlentor, First Floor, Balland Lane, Ashburton, NEWTON ABBOT, Devon, TQ13 7DA, United Kingdom

 

Categories:

 

Category Debt collecting

[MARTIN3030]

It would seem they are not using the address at the postcode indicated in this thread (OP post)

But a historical one.

Their licence shows current.

 

Application / Licence Details

 

 

 

Licence Number:0591584

Licence Status:Current

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number Booker Management Services Limited3983423

 

Categories:

 

Consumer credit Consumer hire Credit brokerage Credit reference agency Debt adjusting/counselling Debt collecting

 

Right To Canvass Off Trade Premises:Yes

 

 

Trading Name(s) (Current):

 

Booker Montague Leasing Equitable Asset Finance ICF Loans

 

Trading Name(s) (Historic):

 

Equitable Asset Finnace

 

Issued Date: 28-Sep-2006

Expiry Date: 27-Sep-2011

 

 

Legal Formation:

 

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

 

NamePosition Alan CampbellOFFICER Ian Brian LumsdenOFFICER John Downie BairdOFFICER Margaret SheppardOFFICER Peter Jonathan FordOFFICER

 

Current Address(es):

 

Address TypeAddress Principal Place Of BusinessSuite 4, Zealley House, Greenhill Way, Kingsteignton, Newton Abbot, Devon, TQ12 3ZH Registered Office187 A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR

 

Historic Address(es):

 

Address TypeAddress Principal Place Of BusinessSuite 4, Zealley House, Green Hill Way, Kingsteignton, Newton Abbot, Devon, TQ12 3ZH

[MARTIN3030]

Interestingly,their registered office is listed as 187A Field End Rd Pinner Middx HA5 1QR.

A search also reveal this;

 

City Living Developments Ltd

 

 

187A Field End Road

Pinner, ENG HA5 1QR

020 8421 5423

 

 

 

Which is by all accounts an Estate Agent

Its not known if they are still there.

Edited December 18, 2010 by MARTIN3030

[MARTIN3030]

A previous licence for this address existed in 2006-but under a different name.

Theres no suggestion that this company is linked with BMSL

 

 

Application / Licence Details

 

 

 

Licence Number:0304070

Licence Status:Lapsed on 09/01/2006

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number Field End Financial Services Limited2533583

 

Categories:

 

Consumer credit Credit brokerage Debt adjusting/counselling

 

Right To Canvass Off Trade Premises:Yes

 

 

Issued Date: 10-Jan-1991

 

 

Legal Formation:

 

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

 

NamePosition Mr David George SimonOFFICER Mr Geoffrey Harris KaretOFFICER Mr Harvey LopataOFFICER Mr Sydney De LeonOFFICER

 

Current Address(es):

 

Address TypeAddress Correspondence187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR Principal Place Of Business187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR Registered Office187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR

 

Historic Address(es):

 

Address TypeAddress Correspondence187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR Correspondence187A, Field End Road, Eastcote, Pinner, Middlesex, WA5 1QR Principal Place Of Business187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR Principal Place Of Business187A, Field End Road, Eastcote, Pinner, Middlesex, WA5 1QR Registered Office183A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR Registered Office183A, Field End Road, Eastcote, Pinner, Middlesex, WA5 1QR Registered Office187A, Field End Road, Eastcote, Pinner, Middlesex, HA5 1QR

[MARTIN3030]

Anyway,since you have been unable to contact them,would not go amiss to call Devon Trading Standards and ask them if they are known to them.

 

 

http://www.devon.gov.uk/trading_standards

[dx100uk]

pers i'd stop paying them now

 

something smells

 

dx

[ASHBASH123]

thanks for everyones advice, extremely helpful! i am going to call devon Trading standards now and find out more. No. still unavailable and I think I shall cancel my payments and see if that prompts any contact if nothing else. Gutted to think I've been paying all this money for nothing. I wonder if I will be able to claim it back?