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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Triton, MInt, Greeen and co.


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If anyone is worried about Triton, Mint or Green and co, just chill for a minute while I tell you about my experience with all of them. I have 7.5K of debt with a mint card and I 've had it for over 2.5 years now. I missed one payment and Mint issued me with a default and then passed it on to Triton. Triton hassled me to the point where I got a debt company involved to ease the burden but after a year I realised that the fee they were charging could pay more off the debt, so I rang Triton and agreed to pay them £40 a month and stopped using the debt management company. After a year Triton really started to put the pressure on with asking for more money, requesting financial statements and an abundance of phone calls, this caused a lot of stress. I had set up a standing order for £40 a month , which I stick to and send them a financial statement every year with the same details on. They sent me a letter from Green and co threatening court proceedings if I didn't settle the full amount of 7K within 2 weeks. I ignored it, a bit stressed. A couple of days later my missus got the call from Triton and I told them I'm not going to talk to them because it was tantamount to harassment. This knob head on the end of the phone said to my missus ' well, he'll be hearing from our solicitors. Today , which is 3 weeks after the call, a chap said to me, we see from our records that you need to send us a financial statement because the last payment was the last of the agreement. So told him that I would send him one, apparently I have 2 weeks to do this, ha ha.

I know that all they do is put you under immense pressure to get you to pay the debt off as quickly as possible. I have a copy of my credit card agreement from Mint and clearly written at the bottom of the letter that I got with it , the words' this debt has not been sold' are music to my ears. Triton are employed by the Royal bank of Scotland and are there to collect money for them and them alone. If the debt is sold , then you have a different story. The fact that a debt is not sold, indicates that RBS still own the debt, so , any illegal activities such as really bad harassment, ie: phone calls 10 times a day, is going to come down to RBS getting the legal action against them.

I've had these trashy letters and loads of phone calls but I've come to the conclusion that they can only harass you, all your possessions are yours, most cards are not secure against your house. Don't stress, they can't have what you haven't got so enjoy your life and let them suffer, pay what you can afford but don't let it ruin your life.

cheers

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Hi mibbo, yes agree that Triton are RBS, have also had dealings with them. I like where you say that most cards are not secured against your property, that is until a charge is taken out against your house, then it will be secured, I really think this loophole should be closed and would love to start a campaign to get a petition up and see how much support it gets, I think it very unfair that an unsecured debt can become secured, and that there is no warning when these credit card agreements are taken out that you may loose your house if payments are not kept up.

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This is a point that is often discussed on here, and is becoming more and more common, obtaining a Charging Order that is.

 

With regard to I & E Forms, no-one has the legal right to request them from you other than a judge.

 

I have often used the letter below to reduce payments thereby 'rewarding' their greed.

 

This is what I always send:

 

 

Dear 'good friend'

 

I acknowledge receipt of your letter of *************** with enclosed form.

 

I have been advised that this 'personal' information is just that - personal. However, following your request, I obtained a Court orientated Income and Expenditure Form which I understand only a Court and/or Judge can legally have access to, and filled in the details required therein.

 

Following the revelations about my financial status that completing this form brought to light, I would like to thank you for pointing me in the right direction.

 

From this information it is obvious that I have no disposable income at this present time. It has been suggested that following discovery of this situation that a County Court Judge, would, in all probability Order that I can afford no more that £1 per month to each and all debtors, which of course includes yourselves.

 

If you would now kindly send me details in order that I can set up a Standing Order in this amount, I would be grateful.

 

Amend as necessary.

 

Actually they cannot 'only harrass you' and too many telephone calls means harrassment and should be reported and they should be sent the Harrassment letter.

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I like where you say that most cards are not secured against your property, that is until a charge is taken out against your house, then it will be secured, I really think this loophole should be closed

 

There is a positive side to charging orders if you are not intending to move. As long as you're settled a charging order can be a good thing as you don't pay, they tend not to pursue you and it can be 30 years later before they see a penny, by which stage inflation means the debt is worth pennies so you can probably pay it off and get the charging order removed.

 

I've read somewhere recently about judges taking a dim view of companies using charging orders against small debts. I certainly had one myself where they removed the charging order so I could sell my house, gave them a little bit, then the debt was written off.

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Hi Tingy, yes I agree so long as the charging order is not interest linked as can be, in my case my smallest debt is

4k, my largest is 14k, so I dont think that a judge would be very understanding of my situation, total debt is now

63k as my creditors refuse to freeze interest, anyway not my thread, but will watch with interest.

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Hi Tingy, I have requested in writing for interest to be frozen and also 12.00 charges to be cancelled for not meeting the minimum payments, they have all refused, requesting an i and e in order to look in more detail, the reason I am reluctant to do i and e forms is because I do not want them to think about collectively I owe 63k, and this they could go the route to try to bankcrupt me, I know they wll not achieve anything much from such action, but I do have my house which I would loose, I have contacted the National debt helpline today (gov site) and I explained that I may be able to offer full and final settlements as I have a friend who may be able to help me, they have suggested I offer the amount that would be granted via an iva, 20%, but I think this is maybe too soon as non have been passed to dca yet, I have only received one solicitor letter so far as well, and a couple of in house collections, Triton and Green and Co, but the National debt helpline did say that they should abide by the lenders code that they have signed upto, section 9, of 137, I will look at this to see what is stipulated. My situation is not good as I am on jobseekers (only income) and outgoings far outweigh my income now, out is approx 1500.00 (includes mortgage) in is approx 230.00, sorry to be using someone else's thread.

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Hi Tingy, am already getting help with the interest payments, this does not cover all as they have reduced the amount from approx 6% to 3%,and mine was around the 6% mark fixed for one more year, Deby advice suggested the home owner support with freezing the interest for 2 years, this soon passes as I have been out of work for 14 months already and have held out on this for now, but good to know it is there if needed, remembering that arrears still mount up in this time though, for now my lender is being understanding of my situation and I am doing my best to pay as much as I can towards it.

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