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crisis loan says im a liar


fedup20101
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im new and im very confused and down right shocked

i lost my wallet yesterday after ringing the police and waiting and hoping that someone might be decent and hand my wallet back ,the police gave me a number and said because i get incapacity benefit the social might help , i rang them up today and got given the number for "social fund crisis loan"

and the man i spoke to was ,,well rude

i assume that people do this a lot becuae the man from the start made me out to feel like that

i told him id never done anything like this before , he asked silly questions and then said "im sorry but no we cant help and our reasons are we dont think that is what happened" ????

im very confused i thought it was a joke ,

are they actually allowed to say this , i lost £170 and they think its a joke ! im looking at a xmas with no money

all they told me was "you can ask for a review and this we will need it in writing and faxed over but by then you most probally dont need it"

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The only thing you can do is fax over a request for a review. However if you have any savings or other income they won't usually give you a crisis loan. They won't give a crisis loan if it is just to replace christmas money, and if they do give you a crisis loan it will be for the bare minimum they think you need until your next payment of benefit is due. Sorry its a pretty harsh system.

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If you ask for a review (which would be tomorrow now), include the crime reference number that the police gave you. They should then confirm with the police that there has been a report made.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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thank you all , i will do that ,when the man said that to me he said though "by the time they look at your request you wont need it then" ,and the man is right

i was telling my grandson about it and he said that the dwp normally help people with this but limit it to once per year ,

if i could do anything i wish i could turn back time and not have left the house so my walled would be with me

thanks again everyone

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There is no limit to the amount of Crisis Loans you can have, just a limit on the total amount of debt you can acrue with the Social Fund, which is £1500. If you have applied twice for a Crisis Loan in the same twelve month period, a third application will result in a face-to-face application having to be made, rather than over the phone. The only expection to this is alignment applications, but there is no limit to one per year, nor even three per year. Crisis loans can be awarded 20 times or more in a year if it is necessitated.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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