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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Pupil profile :(


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Receive a pupil profil today from sons school. Now this school I have had trouble with before re messing up free school lunches and keeping parents informed etc....All administrative really.

 

So today get a pupils profile about my 15 year old son. Basically stating he is on sen register etc and raised my concerns again as what was written in it made me think why havnt they tested him for dyslexia after me asking for the last few years.

 

It states has a specific learning difficulty and has a marked and persistent difficulty in learning to read, write and spell, despite prgress in other areas. He may have poor reading comprehension, handwriting and puctuation. He may also have difficulties in concentration and organisation and in remembering sequences of words. He may mispronounce common words or reverse letters and sounds in words.

 

:(

 

Right so after reading this I was concerned, first Ive heard of such a detailed problem, so I ring them up.

 

They ask me to mention the key worker details on the form and I have to relay there is none, just an empty box.

 

Also the strengths box is empty which concerned me as to are they hinting he has none.

 

Stategies to support box, is extensive and fills half A4 page as to what they are doing to help, so again concerned as this is obviously a big problem.

 

So I say as he is leaving school poss sixth form though, and I have raised his problems since first year in secondary school, why oh why are they only considering help now to this extent and why not before. I am worried as it is obvious he is stressed by it and gets furious with me when try to hint you should be working school wise at home as well.

 

GUESS WHAT, they want to ring me back on the issue and when do say they are speaking to everyone over the next few days teacher wise and will get back to me with overview of how son is doing and heres the kicker told to ignore the pupil profile report as apparantly not finished properly and general.

 

They tell me all the analysis of needs 'may' have difficluties etc....are general and irelevant and report sent out it looks in error and might not relate to son and they way it was described to me, made me think of atos as their interpretations of simple things a person can do and relating that to work capabilities and how they can be arse about face also.

 

Yet it has my sons correct name tutor group and sen ranking pointing out needs.

 

So whats the point in this peice of rubbish if its only a matter of apparantly the admin dept sending them out.

 

My son has been suspected of dyslexia since 11 and never had proper diagnosis. I hope he isnt but for goodness sake along with the last two years 15 mins phone calls about his progress that they forgot and then when reminded forgot to ring again, makes me wonder how many kids are being let down by utter sh**e administration.

 

This is the same school who accused me of not filling in vital forms ontime and not accepting it was their error when their own school frank mark was dated two weeks after their supposed posting.

 

Dont think I will bring the issue up with my son till hear back from them and thank god I rang the school prior to showing my son. :mad2: Another words unless the schools know what to do with all this paper work that appears in the droves it means diddley squat and irrelevant.

 

Same school that yesterday wouldnt let my daughter have a christmas dinner. She hadnt had the xmas dinner form due to being off sick with flu, son had and got his, daughter also on free school meals and told could have a cold sarny or nowt unless she paid for the dinner seperately. Son also on free meals and got it for nowt.:|

 

Rant over

Edited by loopinlouie
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Panic over, again:!:

 

He is mildly dyslexic on test scored 5/10 so not describes as severe and seems the school is taking care of him, just the admin side freaking me out and I dont need it. Had long and informed chat with teacher who said it was him who decided son and others in class with sim problems needed someone to keep an eye if needed help. So he is dyslexic apparantly but not that will hold him back as in needing special requirements in exams etc.....He is encouraged to word process his course work and apparanlty he thinks son would only lose a few marks for his conditon in english. Also pointed out how people also prefer not to have it noted that needed help in exam 'presume for future emplyers' so fact son mildly dyslexic is good, could have been worse.

 

The rules on exams and courses are going to change soon apparantly which would mean and I dont really understand this bit, kids like my son would lose more marks for their condition, how I dont know, but as son doing six form next year, told school would give extra support.

 

Panic over and they apologised for wrong student profile arriving, as I freaked out wondering what my son didnt need help with and why I hadnt realised the poor mite was struggling so, thank goodness xx

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