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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Rossendales Visit Today For Council Tax Arrears


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Hi there to cut a long story short we have £810 owing in council tax arrears had a letter come about a fortnight ago and said it was a liability order from our council and for us to fill it in to see wether they could make an attachment of earnings on my wifes job and income.

 

Never thought anymore just that we would probably have a letter from the council to say what was happening,but no instead a rossendales bloke knocks on the door today saying it has been to court and we owe £810.Tried to explain to him that as far as we where aware we where expecting to hear something from council and told him about this form we filled in and basically says he will give us a couple of days before coming back to see us.

 

Have not been having a great year of it to be honest things just seem to be getting worse and worse all the time.

 

I haven't worked for the last 8 years due to my back condition Ankylosing Spondylitis is its correct name so have to attend hospital quite a bit with my condition and have to inject myself twice a week with medication.I receive Incapactiy benefit and a low component care dla if that makes any difference to the situation.My disease is at quite a significant point i would class myself as in the worst stages of the disease have also had 2 operations on my back the last one being a bone graph from my pelvis put in to my spine to try and strengthen it.I do struggle getting about,but some days im not to bad and other days are worse,as i don't really know what sort of day i am going to have until i actually wake up and start trying to do things.

 

Have put these details again as last time we had a similiar problem people said about my situation as vulnerable and that i could do something along them lines

 

Look forward to some help with what we can do next,last time people were very helpful on here.Thanks.

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It is possible that the debt can be handed back to the council from the bailiffs due to the fact that you are disabled.

You would have to let the bailiff company and the council know this as under the national standards of enforcement agents you are potentially vulnerable.

Do you have any other benefits coming ie child tax credits, family tax credits etc.

Are you able to start paying an amount off of the arrears, you can start paying the council via their online payment facility, this will show that you are a willing payer not a non payer.

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It is possible that the debt can be handed back to the council from the bailiffs due to the fact that you are disabled.

You would have to let the bailiff company and the council know this as under the national standards of enforcement agents you are potentially vulnerable.

Do you have any other benefits coming ie child tax credits, family tax credits etc.

Are you able to start paying an amount off of the arrears, you can start paying the council via their online payment facility, this will show that you are a willing payer not a non payer.

 

Yes we have 3 children and get child tax credits and family tax credits,yes would be able to make a payment online next monday.On the rossendales bit of paper he gave us on there it says they would be willing to some sort of payment i think it says 110 pounds.Which i know isnt a huge amount but just before xmas it is an amount with which we would have difficulty finding.Thanks for your reply.

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There are approx 18 weeks to the end of the financial year, I estimate that if you can pay the Council £45 pw on their online payment system the debt will be more or less discharged,allow in total an extra £24.50 for bailiff 1st visit and £18 should he call again, after that he can call as many times as he likes but he cannot charge you for more than two visits. Do not let him into your home under any circumstances and if you have a car that is not on finance make sure you move it well away from your house. There is no law that says you have to deal with the bailif and if you make regular payments to the Council without default the bailiff can foxtrot oscar.

 

WD

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Good advice Donkey. Also, if you simply cannot afford that amount they can and do carry it over to the next financial year, though obviously you need to work out carefully what you'd offer at that stage as you'd be paying both the arrears from this year AND next years.

 

The main aim is to establish a regular repayment with the council (don't pay the bailiffs a penny) and pay online. No point yet asking them to take the debt back unless you feel you would definitely fall into the vulnerable category as they will lie to you and say they can't. They will eventually, but they'll want to be pretty sure you're going to keep up repayments.

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  • 1 month later...

Quick update sent a letter away over xmas showing our outgoings and income,and after working this all out we have approximately £100 a month left over which we still have to use for kids clothes etc.

We had made a payment through our bank to rossendales for £50 as a gesture of goodwill and hoping to sorth this out,and on the expenditure we put that the most we could afford is £50 a month.

But we received a letter from them yesterday stateing that the least they would accept is £170 a month,there is no way we can pay this amount so wondered what would be the next step to take,any help as always greatly appreciated.Thanks.

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Get onto your local CAB office and get them to talk to Rosendales, they can get them off your back. Complain directly to the Chief Executives Office of the council as well and to the local MP. You are clearly vulnerable and should possibly have council tax relief as well....

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You can pay direct to the Council using their website or automated phone - there is nothing that says you have to speak to or otherwise deal with a Bailiff. When he comes again tell him where to go, yes he'll get upset but so what. Has he ever been in your home or otherwise seized any goods? Did you ever write to both Council & Bailiffs advising your medical condition & the fact your income only consists of Benefits. It may be that the Council may be able to deduct payments at source.

 

PT

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Yes we had a liability order come asking us to state what money we had coming in,heard nothing from the council and then we get rossendale bailiff knocking at the door,so the council know the position we are in.

 

To top it off now the car has failed its mot and needs £400 plus spending on it and has had to now sit on the drive as we can not obviously afford this at this time,if he comes round again how do i stand if he wants to take the car as we couldnt leave it on the road with the mot not valid.Just seems one thing after another at the moment,will have difficulty not being able to get to hospital appointments and blood tests etc without having the car as it is.

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Yes we had a liability order come asking us to state what money we had coming in,heard nothing from the council and then we get rossendale bailiff knocking at the door,so the council know the position we are in.

 

To top it off now the car has failed its mot and needs £400 plus spending on it and has had to now sit on the drive as we can not obviously afford this at this time,if he comes round again how do i stand if he wants to take the car as we couldnt leave it on the road with the mot not valid.Just seems one thing after another at the moment,will have difficulty not being able to get to hospital appointments and blood tests etc without having the car as it is.

 

 

As you suffer from a degenerative condition that adversely affects your mobility, it may be worth applying for the Mobility Component of DLA, if you are given High Rate you could get a lease car through Motability that the bailiff could not touch.

 

As you have a disability you are potentially vulnerable, and the council and bailiff should treat you as such.

 

Email, your local councillor, MP you can find their details on http://www.writetothem.com/

 

and copy in the CEO and Head of Revenues of the council, as you have issues that may make bailiff action unsuitable.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Thanks for the quick response if the car is behind closed gates on my property ie: the drive are they allowed to still try and take the car????

 

Will do as mentioned many thanks keep you all posted.

 

I think they probably are if they have levied correctly on it, for general info whilst waiting for those who know more to post you could check CAB guidelines here:

 

http://www.adviceguide.org.uk/index/your_money/money_management_index_ew/action_your_creditor_can_take_index_ew/bailiffs_index_ew/letting_bailiffs_into_your_home.htm#what_if_the_bailiffs_force_their_way_in

 

But others here will have more specific advice, on how to proceed imho

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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As far as i am aware we havent had any paperwork stating there was a levie on anything.

 

Has the bailiff posted anything through the letterbox, and if he has, has he scribbled a list of property on the back?

 

I feel that others will be along with specific advice soon. Try not to panic, and do not let them in under any circumstances.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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He handed us a letter when he first knocked on the door but i'm sure that there wasnt any list of any property at all im sure it was just stateing a liability order,we didnt let him in when he first called so would not of been able to see any of our property.

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He handed us a letter when he first knocked on the door but i'm sure that there wasnt any list of any property at all im sure it was just stateing a liability order,we didnt let him in when he first called so would not of been able to see any of our property.

 

Double check it and make sure, as the contents will dictate the next step, and you will need to post up certain details for the others to advise you further

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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You can pay direct to the Council using their website or automated phone - there is nothing that says you have to speak to or otherwise deal with a Bailiff. When he comes again tell him where to go, yes he'll get upset but so what. Has he ever been in your home or otherwise seized any goods? Did you ever write to both Council & Bailiffs advising your medical condition & the fact your income only consists of Benefits. It may be that the Council may be able to deduct payments at source.

PT

 

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I can nearly guarantee they will place a levy on the car thinking:

a - it increases their fees

b - that it will make you cough up pronto

 

They don't know it has failed its MOT and is therefore practically worthless. It is in your own interest to notify Council & Bailiff of your medical condition, if necessary employ you local Councillor to intervene.

 

PT

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Right have used a template that rae on here helped me do for something else we had trouble with,have re-arranged some bits and edited some bits,do you think this will be ok to send off to them.

 

 

Dear Sir

 

Reference number:

 

I am writing with regard to the above account relating to a Liability Order your company has been requested to enforce.

 

After sending you back the income and outgoing statement you asked for, we received a response from yourselves that the amount you wanted a month was a £170 which is not feasible at all if you had cared to look at our income and outgoings properly. We therefore have had to look in to this in more detail and seek professional advice.

 

It would appear, from advice that I have received my circumstances are classed as 'vulnerable' according to the National Standards for Enforcement Agents. The reason for this is that my husband suffers with ankylosing spondylitis. As you may be aware, ankylosing spondylitis is a serious, progressive and painful condition principally afflicting the spine. As a consequence, the Department for Works and Pensions have awarded him Disability Living Allowance and Incapacity Benefit. He has been unable to work for the last 8 years. As he is no longer able to drive, he is reliant on myself and my car for transportation to his GPs surgery and hospital appointments.

 

 

Please visit the following site for further information: Ankylosing Spondylitis - DWP

 

 

As the current situation is having an aggravated and detrimental affect on his health, I would like to formally request that this account be referred back to Kettering Borough Council in order that an affordable and sustainable payment plan can be put in place.

 

I also respectfully request that, in the meantime, you do not visit my property as this would cause him further undue stress and anxiety.

 

I would be grateful if you would please confirm safe receipt of this letter.

 

A copy of this letter has also been sent to Head Of Revenues at Kettering Borough Council and our local MP for their information.

 

Yours faithfully.

 

 

 

Please note: This correspondence is being sent by both electronic and conventional mail.

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Just a quick update have emailed council and rossendales this morning and have printed out hard copies to follow to all of them have had a response back from council.

 

They have said that they will pass it on to there head of income and debt management to investigate the points i have raised and will get back to me in full at her earliest convenience.

 

So will keep you posted many thanks for peoples comments and help on this i really appreciate you taking the time and effort thank you very much.

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Hopefully that will work to your advantage. I wound one up last week where the Head of Revenues had effectively condoned the bailiffs' charges. The subsequent letter to the CEO pointing out I couldn't write to the Head of Revenues as he clearly did not understand his job and was going to get the council into serious trouble with a few relevant bits of legislation quoted were all it took to have it taken from the bailiffs.

 

The council staff do try and stick up for the bailiffs as far as they can, but there comes a time where by doing so, they lay the council open to serious litigation, and that's the time to go for the kill!

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Another quick update just received a email from rossendales it reads:

 

 

Thank you for your e-mail.

 

Following contact from our Client, Kettering Borough Council, we have been asked to hold action for 28 days while the Local Authority look into the matter further.

 

Once we receive further instructions from our Client, we will contact you. In the meantime, while the case is on hold, no recovery action will take place.

 

 

Yours sincerely,

Customer Correspondence and Welfare Officer

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