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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Welcome, and their other companies are at it again


wacker
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Hi all,

 

THESE CLOWNS ARE AT IT AGAIN.

 

I received a letter from MKRR back at the start of June, saying that Welcome have passed this to them, I replied with CCA letter, and I heared nothing from them.

Then I received another letter from Raven Recoveries at the end of August, saying that MKRR have passed this to them. So I sent them a Account In Dispute letter.

I have now received a letter from MKRR saying this account is not in dispute, even thou I have never received any CCA info I requested from them.

 

I have not had any thing to do with this for over 5 years, which would mean its Stat Barred.

 

Can anybody give me any advice how I should handle this?

Edited by wacker
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Hi

 

amend this letter template to suit your circumstances and send it to MKRR - by recorded.

 

Here is link

 

http://www.consumeractiongroup.co.uk/forum/content.php?426-A-letter-when-the-account-has-been-passed-to-another-debt-collection-agency

 

You say you have not had anything to do with debt for 5 years - are you in Scotland?

 

If so send the following letter and ignore the above one - if its stat barred you dont need a CCA defence - and they have to prove its not stat barred, not you.

 

http://www.consumeractiongroup.co.uk/forum/content.php?424-Statute-Barred-Letter-SCOTLAND

Edited by dadofholly
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Cheer for info.

But can they use the letters I have sent them recently. Because in the stat barred letter it is quoted" written contact from myself in the relevant period under Part 1 Section 6 of The Prescription and Limitation (Scotland) Act 1973"

Can they use this as proof?

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Cheer for info.

 

But can they use the letters I have sent them recently. Because in the stat barred letter it is quoted" written contact from myself in the relevant period under Part 1 Section 6 of The Prescription and Limitation (Scotland) Act 1973"

 

Can they use this as proof?

 

When did this become statute barred? if it was statute barred BEFORE you sent any letters then no they can not use this against you - once it becomes statute barred - nothing can un-barr it.

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Yes it was more than 5 Years, before I started sending letters to them.

Just to make sure does Stat Barred come into force straight away as soon as the 5 years or more, or does it have to go to court to enforce it?

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Yes it was more than 5 Years, before I started sending letters to them.

Just to make sure does Stat Barred come into force straight away as soon as the 5 years or more, or does it have to go to court to enforce it?

 

It becomes stat barred automaticaly. No need for court order - if you are in Scotland and had no contact for 5 years it's Stat barred - end of - and can not be undone at a later date.

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