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    • Yes, Hotpoint UK has been a subsidiary of Whirlpool for over 20 years. And unlike some domestic goods manufacturers you can buy from them direct and I believe they employ their own service engineers, Is that your situation? You bought direct from Hotpoint and Hotpoint sent out their own engineer?
    • It's Hotpoint (but I believe they're part of the Whirlpool group now?). The part was bought direct from them as a consumer.
    • Thanks BankFodder for your latest, I'm in complete agreement on the subject of mediation and will be choosing to decline mediation, the longer timeline is not an issue for me, I will happily let the going to court run it's course. I really appreciate the support from the Consumer Action Group. I'll post the email text I'm sending to Evri's small claims in answer to their recent defence response. Regards, J    email text I'm sending to Evri's small claims in answer to their recent defence response:  
    • Sec127 (3) repealed, now gone. S. 127(3)-(5) repealed (6.4.2007) by Consumer Credit Act 2006 (c. 14), ss. {15}, 70, 71(2), {Sch. 4} (with Sch. 3 para. 11); S.I. 2007/123, art. 3(2), Sch. 2
    • We used to recommend that people accept mediation but our advice has changed. The mediation process is unclear. Before you can embark on it you have to agree that you are prepared to enter a compromise – and that means that you agree that you are prepared to give up some of your rights even though you are completely in the right and you are entitled to hundred percent of your money and even though EVRi are simply trying to obstruct you in order to discourage you and also to put others who might want to follow your example off from claiming and even though they have a legitimate basis for reimbursement. Mediation is not transparent. In addition to having to sign up that you are prepared to give up some of your rights, you will also have to agree not to reveal any details of the mediation – including the result of the mediation – so that the whole thing is kept secret. This is not open justice. Mediation has nothing to do with justice. The only way of getting justice is to make sure that this matter goes to trial unless EVRi or the other parcel delivery companies put their hands up and accept the responsibility even if they do it is a gesture of goodwill. Going to trial and winning at trial produces a judgement which we can then add to our small collection to assist other people who are in a similar boat. EVRi had been leading you around by the nose since at least January – and probably last year as well – and their whole purpose is simply to drag it out, to place obstacles in your way, to deter other people, and to make you wish that you'd never started the process and that you are prepared to give up your 300 quid. You shouldn't stand for it. You should take control. EVRi would prefer that you went to mediation and if nothing else that is one excellent reason why you should decline mediation and go to court. If it's good for them it's bad for you. On mediation form, you should sign that you are not prepared to compromise and that you are not prepared to keep the result secret but that you want to share the results with other people in similar circumstances. This means that the mediation won't go ahead. It will take slightly longer and you will have to pay a court fee but you will get that back when you win and you will have much greater satisfaction. Also, once you go the whole process, you will learn even more about bringing a small claim in the County Court so that if this kind of thing happens again you will know what to do and you will go ahead without any hesitation. Finally, if you call EVRi's bluff and refuse mediation and go to trial, there is a chance – maybe not a big chance – but there is a chance that they will agree to pay out your claim before trial simply in order to avoid a judgement. Another judgement against them will simply hurt the position even more and they really don't want this. 300 quid plus your costs is peanuts to them. They don't care about it. They will set it off against tax so the taxpayer will make their contribution. It's all about maintaining their business model of not being liable for anything, and limiting or excluding liability contrary to section 57 and section 72 of the consumer rights act.     And incidentally, there is a myth that if you refuse mediation that somehow it will go against you and the judge will take a dim view and be critical of you. This is precisely a myth. It's not true. It would be highly improper if any judge decided the case against you on anything other than the facts and the law of the case. So don't worry about that. The downside of declining mediation is that your case will take slightly longer. The upside is that if you win you will get all your money and you will have a judgement in your favour which will help others. The chances of you winning in this case are better than 95% and of course you would then receive 100% of your claim plus costs
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Welcome help would be...er welcome - think i've been done here :-)


ODannyBoy!
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Hi guys!

 

I have had a feeling for a while that i have been getting a harsh deal with my Welcome Loan so asked for the signed Credit agreement etc which came today. I cant quite understand it and whilst I appreciate this might just be my ignorance I also am suspicious that there is due reason for this...

 

I have blocked out all the bits n bobs. would somebody be able to take a peek please??

 

thanks

odanny.pdf

Edited by ODannyBoy!
removal of pdf with acc dets
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any chance you can scan at a higher resolution

bit grainy on the figures

though i can see you have insurances you can reclaim!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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any chance you can scan at a higher resolution

bit grainy on the figures

though i can see you have insurances you can reclaim!

 

dx

 

Hi DX, I could post the original and it would be just as (il)legible =(

 

Any figures that you want me to confirm I ll scrutinize for you but Its as good a scan as I got I am afraid =(

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well you need to remove the a/c number anyhow

 

try a scan at 600dpi colour please

 

there is far too much to expect you to type

 

wording of what a>

 

any the clauses

 

btw: hope they've not fleeced you with any charges since too...they are unlawful as well as the [poss] missold ppi.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well you need to remove the a/c number anyhow

 

try a scan at 600dpi colour please

 

there is far too much to expect you to type

 

wording of what a>

 

any the clauses

 

btw: hope they've not fleeced you with any charges since too...they are unlawful as well as the [poss] missold ppi.

 

dx

 

 

OK try that, all in 600x600 dpi ( apologies not au fait with my scanner)

 

Any easier to read Dx?

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i'd be cca'ing them and asking for a better copy

 

however, the guys might be able to read it and guess what the words say

as they will be used to the layout.....

 

does that really say 50%!! god the fleecers.

 

well you can certainly get the ppi back

and all those unlawful fees [letter/unpaid dd's etc etc]

 

have a wee read here and in the ppi forum

you'll soon get the idea

 

the guys will be around to help soon....

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

As an aside to how enforcable is the CCA, a few more qs if I may, how sucessful are PPI claims and also I ve seen some of the Welcome threads that the charges are unlawful...if that REALLY right?

 

If so by the time I claim the PPI and charges back AND interest they ll end up owing me i reckon...esp with their interest rates :wink:

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thats always the way with welcome!

 

millions of mugs signed up with them.

 

yes the charges are unlawful...fullstop

 

ppi claims are always successful in 99% of cases across all creditors

 

in welcomes case 110%

 

i think i also saw that more than 65% of their agreements are not enforceable either for one reason or another

 

why do you think cattles went under, they muggs got wind of being ripped of in the 100'000!

 

your best tool here is to read

 

the more you read, the stronger we become.

 

get the ppi and charges done

 

 

quite easy really

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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thats always the way with welcome!

 

millions of mugs signed up with them.

 

yes the charges are unlawful...fullstop

 

ppi claims are always successful in 99% of cases across all creditors

 

in welcomes case 110%

 

i think i also saw that more than 65% of their agreements are not enforceable either for one reason or another

 

why do you think cattles went under, they muggs got wind of being ripped of in the 100'000!

 

your best tool here is to read

 

the more you read, the stronger we become.

 

get the ppi and charges done

 

 

quite easy really

 

dx

 

OK thanks DX, is it the entire charge ( plus interest) that is unlawful or..?

 

I will have a peek on here about the PPI issue and would be REALLY interested in the validity of the CCA. If the copy i have posted up in 600xdpi is really no good to anyone I ll go down the CCA request but wondered if it can help anyone in the interim,,

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ANY charges

 

letter/phone/dd fail/ cats died the lot

 

you charge them int at THEIR rate from the date of EACH charge to the date of your claim COMPOUNDED INT TOO!

 

use:

 

http://www.egalegal.com/compoundWindow.html

 

rests = 12

360 days.

 

if the cca is/is not en really matters little

the only time its useful is when a car has been vt'ed and its found to be faulty.

then its everything back inc already made payments & you keep the car!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

ANY charges

 

letter/phone/dd fail/ cats died the lot

 

you charge them int at THEIR rate from the date of EACH charge to the date of your claim COMPOUNDED INT TOO!

 

use:

 

rests = 12

360 days.

 

if the cca is/is not en really matters little

the only time its useful is when a car has been vt'ed and its found to be faulty.

then its everything back inc already made payments & you keep the car!!

 

dx

 

Ouch, so at a hunch thats well over the remaining balance ( would have to obviously work it out) I presume i ask for refund of the charge and interest on it charged by then PLUS interest at their rate for them having my money and not me... or is it just the charge and the interest levied..

 

just trying to understand situ before I look at the nitty gritty of what letters to send where and to whom

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use the calc

thats what you can reclaim [the charge + int at their rate from the date of each charge to the date of your claim]

additional int [of 8% stat] can only be reclaimed if it goes to court or p'haps through the fos

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

use the calc

thats what you can reclaim [the charge + int at their rate from the date of each charge to the date of your claim]

additional int [of 8% stat] can only be reclaimed if it goes to court or p'haps through the fos

 

dx

 

 

ouch! so if my maths( or use of the calc is right) its looking at;

 

908.94 ppi fee 08/09/08 int 1831.55

20 dd fee 04/11/2008 int 35.80

20 dd fee 03/03/2009 int 27.46

25 dd fee 02/07/09 int 25.32

25 dd fee 04/08/2009 23.11

25 dd fee 05/01/2010 14.01

10 letter fee 21/04/2010 3.51

10 letter fee 29/05/2010 2.83

12 dd fee 02/07/2010 2.70

10 ltr 03/07/2010 2.23

10 ltr 22/07/2010 1.92

10 ltr 21/09/2010 0.97

total 3057.35

 

 

Does that reeasoning look sound??

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your charges are correct

if the int is 50.08%!

 

the ppi is slightly diff to do.

 

not that simple unless you know what monetary value of your actual PCM was the PPI [that you have already paid]

then you just use 8%

 

ping dj1971 he'll help

 

dx

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 5 months later...

You need to start at the begining and take this one step at a time. PPI, then charges. In between you can deal with any debt collectors.

 

First questions: Whats the status of the loan now? Have you made a claim at all? Have you statements for all of your payments to date? Did you ever get a more legible copy?

 

For the PPI claim you need to know at least these things

 

Total amount of loan

Monthly interest rate

Monthly payment amount

Number of months

PPI premium amount

Date and amounts of all payments made

 

If you have that info I can help you get started

 

Also what date did you take out the loan?

Please overlook my typos and spelling mistakes, sometimes my fingers arent in sync with my brain :)

I am just a consumer and have no legal training. My posts are opinion only, based on my own limited experience. If in doubt you should seek legal advice from a qualified practitioner.

 

Activ Kapital - Disputed £4,000.00 - 04/04/2011 Settled! WON!

HSBC Current Account - Defaulted for £200.00 Charges. - 19/05/2011 Charges Refunded Default Removed! WON!

HSBC Loan Account - £16,000.00 Unsecured Loan - 05/07/2011 Disputed No Further Contact WON! (for Now)

Barclaycard Account - Disputed account and £1500.00 Charges. - 18/07/2011 Charges Refunded! WON!

London Scottisht - Disputed account and Charges. £25,000.00 - 06/2011 Balance reduced by 95% WON!

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You need to start at the begining and take this one step at a time. PPI, then charges. In between you can deal with any debt collectors.

 

First questions: Whats the status of the loan now? Have you made a claim at all? Have you statements for all of your payments to date? Did you ever get a more legible copy?

 

For the PPI claim you need to know at least these things

 

Total amount of loan

Monthly interest rate

Monthly payment amount

Number of months

PPI premium amount

Date and amounts of all payments made

 

If you have that info I can help you get started

 

Also what date did you take out the loan?

 

 

Hi Mr Z , thanks.

 

Its currently in default as I sent Welcome a letter re charges and PPI, heard nothing!!

Have attached at beginning of thread a statement and copy of CCA, hasnt been any other payments since.

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Hi Mr Z , thanks.

 

Its currently in default as I sent Welcome a letter re charges and PPI, heard nothing!!

Have attached at beginning of thread a statement and copy of CCA, hasnt been any other payments since.

 

Just a quick review indicates you need to be in tough with the FSCS in order to get a claim form for the PPI. How long has it been since you sent the letter to reclaim charges? Have you sent a letter before action in regard to the claim for the charges?

Please overlook my typos and spelling mistakes, sometimes my fingers arent in sync with my brain :)

I am just a consumer and have no legal training. My posts are opinion only, based on my own limited experience. If in doubt you should seek legal advice from a qualified practitioner.

 

Activ Kapital - Disputed £4,000.00 - 04/04/2011 Settled! WON!

HSBC Current Account - Defaulted for £200.00 Charges. - 19/05/2011 Charges Refunded Default Removed! WON!

HSBC Loan Account - £16,000.00 Unsecured Loan - 05/07/2011 Disputed No Further Contact WON! (for Now)

Barclaycard Account - Disputed account and £1500.00 Charges. - 18/07/2011 Charges Refunded! WON!

London Scottisht - Disputed account and Charges. £25,000.00 - 06/2011 Balance reduced by 95% WON!

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Just a quick review indicates you need to be in tough with the FSCS in order to get a claim form for the PPI. How long has it been since you sent the letter to reclaim charges? Have you sent a letter before action in regard to the claim for the charges?

 

Hi Mr Z, quite a while ago now, just firstly wanted to ensure my calculations are right before i go for the jugular so to speak

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Hi Mr Z, quite a while ago now, just firstly wanted to ensure my calculations are right before i go for the jugular so to speak

 

Have you used the spreadsheets from the library? Provided you know the date of the payment or charge that you are claiming back, and the interest rate the spreadsheet will work out the interest.

Please overlook my typos and spelling mistakes, sometimes my fingers arent in sync with my brain :)

I am just a consumer and have no legal training. My posts are opinion only, based on my own limited experience. If in doubt you should seek legal advice from a qualified practitioner.

 

Activ Kapital - Disputed £4,000.00 - 04/04/2011 Settled! WON!

HSBC Current Account - Defaulted for £200.00 Charges. - 19/05/2011 Charges Refunded Default Removed! WON!

HSBC Loan Account - £16,000.00 Unsecured Loan - 05/07/2011 Disputed No Further Contact WON! (for Now)

Barclaycard Account - Disputed account and £1500.00 Charges. - 18/07/2011 Charges Refunded! WON!

London Scottisht - Disputed account and Charges. £25,000.00 - 06/2011 Balance reduced by 95% WON!

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