Jump to content


What happens after a customer compliance interview?


Feeling Low
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4199 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

I recently attended a Customer Compliance Interview at the local Jobcentreplus as a query arose on my claim. I'm on longterm sickness benefit and receive Income support, Housing Benefit and Council Tax Rebate. Apparently an allegation had been made late last year that I was earning? £1000's from online gambling and taking regular holidays abroad.

 

As far as I'm aware I wasn't under caution?, or it's possible I might have missed this as several times I had to ask the interviewer to speak up as I'm currently hard of hearing.

 

After being asked my name etc, I was asked about savings. I informed the interviewer I had around £2k give or take a couple hundred. He asked where this came from and I informed him I received £4k from the local council as compensation when they had to rehouse me around 4 years ago. The bottom line is I rarely go out and my money can slowly but surely build up (I never told him this though)

 

He then moved on to my online gambling. Whilst it's true I do play online poker, I certainly dont make the alleged £1000's. I'm basically a low roller playing small buyin tournaments and freerolls. I informed him my biggest ever single win was around $200 (not pounds). Like any form of gambling, I win some and lose some. It's basically a pastime to kill time. In the interviewer's own words he told me if I play the lottery and win £10 they couldn't care less, if I win a quarter of a million I would need to inform them. I agreed that sounded reasonable.

 

He then moved on to holidays abroad. I informed him between 2006 and 2008-2009 I took 3 x 50+ day holidays to Asia. I also said on reflection maybe I should've informed them as that is what I have since learnt, after the event. That said, I failed to tell the interviewer on my 1st 2 trips it wasn't my intention to stay as long as I did, it was just so cheap there I took the opportunity to stay longer. I think I might still have the flight itinery with the original dates on them, is it possible to add this to my interview at a later date if needed?. I was advised I need to report any holiday abroad that exceeds 28 days. I may or may not have to repay overpaid benefits, presumably those holiday days that exceed 28 days? I also have to take my passport in to be scanned.

 

I was told none of the above affects my current claim but basically warned to report things when needed. Given they want my passport I guess it's not over yet? Is there any more I can expect aside from a decision on holiday overpayments? Maybe I'm a bit confused and have misinterpreted something above? Is there anything there they can take further? I dont know why but I'm still feeling very worried and stressed by it all.

 

Thanks in advance for any advice or replies to my questions.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...