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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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welcome finance issues - now MKDP


Angel104
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Due to him losing his job

 

my husband is 2 months behind with the payments for the car to welcome finance.

 

First they bombard us with phone calls-and are still doing so despite us sending 2 letters telling them not to phone.

 

The today a girl from welcome phoned and said unless the payment was made immediately

then they will come and get the car and if necessary get the police involved.

 

Can they take the car without a court order?

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How much of the HP loan has been paid off?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Well as you have paid more than a third they would need a court order to take the car if it is an HP agreement.

 

 

This is what is known as a return order.

 

 

There would need to be a court hearing though (usually at your local court).

 

 

If you can pay back the debt in reasonable instalments,

 

 

the court may let you keep your goods.

 

 

Do you have a copy of the agreement?

 

 

You need to check whether it is an HP agreement or a Conditional Sale agreement.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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The relevant statute is Section 90 of The Consumer Credit Acto 1974, which you can quote if they do try to bring police with them to recover the car:

 

90.—(1) At any time when—

(a) the debtor is in breach of a regulated hire-purchase or a regulated conditional

sale agreement relating to goods, and

(b) the debtor has paid to the creditor one-third or more of the total price of the

goods, and

© the property in the goods remains in the creditor,

the creditor is not entitled to recover possession of the goods from the debtor except

on an order of the court.

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That's if its an HP agreement pinky. Sometimes they are a Conditional Sale agreement, which is completely different. It's impossible to give the appropriate advice until we know which type of agreement it is.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Sorry pinky I deleted my post as I hadn't finished typing it when my computer throwed a wobbly.

 

 

As I stated if it's a conditional sale agreement they may repossess,

usually the technicalities of the law are not something they are overly bothered about

and in this area the police unfortunately just are not aware of the legislation.

 

 

They would require a complying bill of sale in order to do this though

 

 

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/112358-bill-sales-repossession-goods.html

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Yes - and I suppose if they turn up at your door, the police will just want to get it over and done with and turn to other things. Then it will be up to the couple to get it back through the courts. We all know the law sometimes is simply ignored and the finance companies get away with it.

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Welcome are very vocal in their threats and love to call over and over again, visit and cause a huge pain in the neck, amongst other things.

 

Not to say it would happen now, but when hubby had his account active some time ago, they never got any further than vocal threats of further action.

Mr & Mrs Ananya's story so far -

Welcome Finance - account closed - no CCA - 02/07 - £1500

NatWest - settled in full 09/06 - £600

NatWest - settled in full 06/07 - £72

Verso - Settled in full 07/08 - £2002

C.K. Edrupt/Provident - account closed - no CCA - 04/07 - £640

Littlewoods/Shop Direct - 2 accounts closed - Statute Barred - 04/10 - £800

D.C.A.s who've given up so far -10

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Yes. Report them to Trading Standards. You can find your local one in your yellow pages or just enter your postcode on their site here Trading Standards Central - Trading Standards and Consumer Protection information for the UK

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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We have paid welcome finance £2879 out of a £7000 loan.

 

We were paying £310 a month then we got into difficulties so

 

my husband signed a new agreement to reduce the payments.

 

He then lost his job and we have missed 2 payments.

 

This morning a man from welcome turned up and said they are taking the car Monday

 

I explained that we have paid 1/3 of the payments

 

he said that when my husband signed the new agreement it cancelled the old one so

 

therefore the £2879 that we payed on the old agreement does not count.

 

Is this right?

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The "experts" on here can go into specifics with you about what u asked at the end etc...

 

But i felt the urge to reply & inform you that he has no more right to take your car than i do & will be simply be theft if he does.

 

Next time 1 of them calls, politely ask them to leave - if not, call ur local police and that should send them on their way.

 

You have the legal right to request that the company cease all contact with you & if they dont,

a complaint to trading standards and the OFT can be made against them.

 

If you and your husband are genuinley struggling then cease all payments to this company immediately.

 

Find out on here & elsewhere all ur legal rights regarding finance companies & DCA's - there's so much out there.

 

The company will no doubt start all sorts of "we're gonna do this/that & the other towards you"

& "commence legal action" etc...but thats all it is usually, a threat.:rolleyes:

 

If it ever got to court - you & your husband would just decide on an amount to repay that u can afford

with the court, which can legally even be £1 per month if necessary.

 

The finance company wont like that 1 bit...

.but tough on them, they'll have to either like it or lump it.

 

Then you & your husband will have the last laugh :)

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Thank you

 

I really need someone to tell me if they right when they say

that the payments on the old agreement were cancelled out

when we signed a new agreement to reduce the payments.

 

Because what they are saying is that the money we have paid has been for nothing.

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They still cannot take your car. If you have paid one-third of the credit of either a hire agreement or a continuous sale agreement, they cannot legally take it, no matter what they say. If they try to, call the police and tell them that under the terms of the Consumer Credit Act 1974, the action proposed by the finance company is illegal.

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They will stop at nothing won't they?

Mr & Mrs Ananya's story so far -

Welcome Finance - account closed - no CCA - 02/07 - £1500

NatWest - settled in full 09/06 - £600

NatWest - settled in full 06/07 - £72

Verso - Settled in full 07/08 - £2002

C.K. Edrupt/Provident - account closed - no CCA - 04/07 - £640

Littlewoods/Shop Direct - 2 accounts closed - Statute Barred - 04/10 - £800

D.C.A.s who've given up so far -10

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Okay so they can't come and take the car, they would need a court order for that.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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from my own experience dont let welcome get to you.

the reason you are getting this flack is its near the end of the month,

they are getting pressure for results due to targets

they may bully you but dont take it personel,

just use the law/statutes against them

mine has been a long battle, yours is just begining

just remember plenty of people on this forum have been in your shoes and have got over it with cag help

 

good luck and keep fighting

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Excellent advice :)

 

It is possible to win against these people too Angel104, I sent them a S.A.R. - subject access request letter on behalf of hubby and as they couldn't provide all the paperwork, they wrote to him apologising and stating that they would no longer be pursuing payment on this account and consider it closed.

 

Be strong and don't let them get you down.

Mr & Mrs Ananya's story so far -

Welcome Finance - account closed - no CCA - 02/07 - £1500

NatWest - settled in full 09/06 - £600

NatWest - settled in full 06/07 - £72

Verso - Settled in full 07/08 - £2002

C.K. Edrupt/Provident - account closed - no CCA - 04/07 - £640

Littlewoods/Shop Direct - 2 accounts closed - Statute Barred - 04/10 - £800

D.C.A.s who've given up so far -10

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