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    • i'm gonna get a 2nd opinion on this and how you should re-order the above.   i really do think that you need to now clearly portray that the supposed belief that a payment was made you've now realised as a false flag.   the main thrust of your defence should be paperwork issues and how important those are to their successful case. then the  charges issue 
    • is it entitled letter of claim?   dx  
    • Hi could you clarify as it is still unclear about AX as to how they contacted you.   How did AX contact you? (phone, email etc)   How long was it after the accident that AX contacted you?   When AX informed you that you had nothing to pay as this would be paid by the insurance company did you contact your insurance company to verify this before agreeing to AX T&C for the courtesy car?      
    • Hi,   I have received a letter from pra group for a loan from 2013. I have never paid anything towards this loan and it’s no longer on my credit file. What do I do? 
    • Hi  I sold two graphics card to customers on eBay, i used the pacelink to create postage and drop off both items at the same parcel shop, my both parcel were tempered and both of different customer said they received the puppy training pads instead of graphics cards. I use the default insurance on both £25 each.   When i raised the claim to pacelink Hermes admitted for one the parcel that it was damaged, pacelink has issued me £25 which i told them i am not accepting but they still transferred the compensation into my account.   Both of items sold for £780 and £790 respectively. I had to refund both customer, in total it cost me £780+£789.   I want to claim my money back because my both parcels were tempered because i used clear tape when I packed the parcels and when customer received it it was packed with brown tape, in addition to that both customers received puppy training pads of same colour.   I have all the photo avoidance provided by the customers. Conveniently whenever i used royal mail customer received the items perfectly and this time i used Hermes through pacelink and both customer did not received the items.   I have 100% feedback on eBay and sold 5 graphics card in which two were lost through Hermes.    I did recording of both items when doing the packaging. when can been seen at the following urls.           I know the process that i have to write them a letter which i will sent at the following address. Please help me if you have any sample letter. Please help me if i am missing something   Hermes Parcelnet Ltd,  Capitol House,  1 Capitol Close,  Morley  LS27 0WH
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 25 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
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Debt collector takes to Facebook....


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http://www.stuff.co.nz/technology/4363600/Debt-collector-takes-to-Facebook

 

I don't know whether this article was worth mentioning or posting, but I guess it something to bear in mind. Has made me very aware who I befriend on FB and how I display my personal information, considering *bottom feeding ***** cough I mean DCAs will try all sorts of cr*p!

 

Also another site (if you ever) want to search yourself and see what others see is;

http://www.pipl.com

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I think data Protection would come into things if they tried it here. If a DCA posted a message about someone publicly on FB, the book will get surely tossed very hard at them

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Such are the dangers of Fakebook and tw4tter

Advice and comments posted by The Debt Star reflect only my personal opinion and it is up to you alone to decide what action you should take. You should always seek independent legal advice from your own qualified legal advisor.

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  • 6 months later...
It would breach OFT Guidelines.
and...?

Steven

 

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Its been mentioned on the Credit Today forums that they use both FB and LinkedIn. I don't accept offers to join LinkedIn. I am on FB and if they dare contact me they will be very very sorry, I have an advanced degree in winding up cold callers! Haven't had to use it in a long time though!

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I think one of the dangers of social networking sites likes Facebook is that it records such personal information like mobile phone numbers and email addresses, I believe it records you mobile number if you access from your phone.

 

Unless you have your security features set pretty tight, these bottom feeders can access this information. They may also look for job moves, exotic holidays and the like.

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and get complaining, I've made 6 complaints to the OFT, works a treat, I keep on getting these apology letters, but not enough are complaining.

 

and...?
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  • 2 months later...
Its been mentioned on the Credit Today forums that they use both FB and LinkedIn.

 

 

Marlin is one using LinkedIn.

 

I updated my current employer in LinkedIn and within days I start getting automated phone calls on my work mobile from Marlin. They have clearly contacted my employer for my mobile number, so they blatantly know its my work number.

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Eeek, I checked the link and discovered an old my space I had years ago was open for all to see, pictures and all! so thank you for the alert.

 

Would you agree that most people have a facebook account? if you were a bailiff and your name appears on paperwork, what would your profile picture be? A feline maybe?

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if you were a bailiff and your name appears on paperwork, what would your profile picture be?

 

SNF0414RAT_280_429662a.jpg

 

or maybe;

 

culture-vulture-1.jpg

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

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