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    • thanks all for your great advices and helps so far.   After self-report the event and telling all the truth to my employer, I am now on suspension pending the investigation. I was given the impression that dismissal without notice is very likely.   If this happens, my right to live in the uk will be immediately revoked so I might not be able to stay until court date.   Does anybody know TFL prosecutions team's direct contact number so I can discuss with them how to close the case if I have to leave the UK..   thanks in advance
    • Would it be easier to tell them that you have a protected characteristic if one's been diagnosed and tell them which adjustments you need?   Could someone speak on your behalf if you authorise them to speak to the bank when you're together?   HB
    • Make sure that you track the return of the item and keep a paper trail of its safe delivery.   In the meantime, register with Moneyclaim and start preparing your claim.  99% they will not respond to your LBA or else they will refuse you so get ready now.
    • Then you need to ask them to explain why they have breached their stated policy for data retention.  Also ask them to commit themselves that they do not use some other data storage service/archive.  If they refuse to confirm then you might then say that you will proceed to a hearing -although could be risky.  You could tell them that if you withdraw the case it will be on the basis that they agree in writing that they have breached their own policy. I'm afraid that I haven't gone through the whole thread or refreshed my memory of it
    • I wonder why their support agent didnt seem to think so... I asked them to escalate my issue so we will see.. maybe its because I couldnt provide a specific transaction/transaction date? Anyway I am sending a letter so hopefully that will work.   This is what I am writing:     Dear Sirs,   Account no: XXXXXXXX Card no: XXXX XXXX XXXX XXXX   Please act upon the following instruction with immediate effect:   I withdraw my authority for all future payments to be debited from the above account/card number by PayPal, including continuous payment authorities (the Payment Services Regulations 2009 apply).   FCA regulation states that “you do have the right to cancel directly with your card issuer. Once you have done this, it must stop payments immediately – it cannot insist that you agree this with the company taking the payment first.”   Please confirm in writing that you have received and actioned this instruction.   Yours faithfully,   XXX XXX
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Guest willowb

WillowB v RBS*****another WINNER ****

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Yes i get £24 too .659p daily rate x 35.

But what is the 35 days for surely it's from the date of service to judgment in which case you can't put a time scale on this.


An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Guest willowb

D'oh! I knew I should check!!! thank GOD!!! and thank you guys :>)

 

I think what I've been doing is compounding the interest so....

 

day 1 = 0.659

day 2 = 1.318

day 3 = 1.977

 

etc.......what a ninny I am!

 

Will do the form tomorrow!

 

Wx

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Guest willowb

Oh well.....they have put in a defence today, at the 11th hour!! oh hum....here I go again!

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Guest willowb

Hi peeps.....feeling a bit teary eyed after a really s***y day which was started off with the RBS defence:( .....

 

Just got the kids to bed and am now sat looking at the request for info from their sols.....:eek: bloomin' eck.....:? ......to say the least!

 

 

Heads up you know where!! so can anyone point me in the direction of a thread that is at this stage so that I can send this request off without any idiot mistakes??? Failing that a bottle of wine will do!:Cry:

 

Thanks

Wxx

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What are they requesting??


BOS

Claim No.3 for £589.75+8%, Decree received, Sheriffs Officers instructed to serve a charge 21/4!

Claim No.4:- claiming £1507.00, Court Papers submitted 5/4 !

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it may be the standard coobets cpr 18 defence...It doesnt apply to small claims

 

check this link http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/4423-cpr-pt-18-a.html

 

there are loads of others in the same position

take a deep breath

calm down

and take time to read a few threads

 

the mods and helpers are here for you, just pm one of them if you arent sure

 

cobbets seem to try to intimidate with legalese

 

 

you will win

 

Dave


** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Guest willowb

Thanks Dave. I will do!

 

The allocation questionnaire came through this morning also.

 

Right, I'm off to do some reading!

 

Wxx

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Guest willowb

Interesting hey!!!

 

Part 18 does not apply to the small claims track. Therefore there is no need to respond to any inquiries made under part 18.

 

If you wish to reply to it, simply point out that you consider that the inquiry is intimidatory as part 18 is excluded and that you intend to bring the intimidation to the notice of the court.

I think that any correspondance that I send to the RBS will as usual be recorded and will be duplicated and sen to the courts also so that they know I have supplied them with information, seems that RBS like to deny reading mail!!!

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Guest willowb

Above quote in blue was from Barraced.

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Guest willowb

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

Allocation questionnaire done, with help from FANTASTIC template in above link.

 

Now, I need to write a letter (RD) to RBS stating part 18 does not apply to the small claims track but I will graciously give them as much info as I can (i.e., name, address, spreadsheet, and why I believe the charges are unfair etc), and also inform them that I will be sending the same info to court.

 

 

Does this sound ok?

 

Wx

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Hi willowb just wondering when we add up the charges do you add up up the full amont of the cahrge e.g £25 or is it anything over £10 that you claim for

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Guest willowb

Hi Andrea it's the full amount. Where did you get the idea that it was anything over £10? Have you got your statements through?

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Guest willowb

Right then......here's my letter.....

 

With reference to the request you made for 'further information', served pursuant to CPR part 18. Part 18 does not apply to the small claims track, as you are well aware. Therefore there is no need to respond to any inquiries made under part 18. We consider that the inquiry is intimidatory and we intend to bring the intimidation to the notice of the court. Regardless, I will be sending as much information to you as I can, which I will be duplicating and sending to the court also so that they are aware of every detail of this case.

I enclose the particulars of our account with RBS and a spreadsheet with a list of charges, which I have already posted to RBS in the past, but I will post it to you again. Also enclosed are explanatory notes as to why I am claiming these charges back from RBS.

 

I asure you it's all in the same text format, don't know why it came out like that! But anyway, what do you think? come on.....someone tell me please!!???

 

Wx

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Just on TV and things they have been saying that over and above £10 is an unreasonable amont per charge so just thought I would ask, only handed in DPA yesterday at the branch must admit it's quite exciting

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Guest willowb

Thing is that, if they set out a reasonable charge schedule (whatever that is) then fine but they don't and because they don't, that they choose to afflict ridiculous penalties on customers instead, is why you can claim back the FULL amount. They and the law need to work out what is reasonable and stop this stupidity.

 

But if you need more advice I'm probably not the best person to ask, you should start your own thread and wait for help.

 

Wxx

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Guest willowb

Now.....anyone read my letter?

 

anyone?

 

Wxx

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Yes....

 

it'll do fine

 

Get it sent

 

rgds

 

Dave


** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Guest willowb

Hi:)

 

Anyone here know how long the courts usually take to send out a hearing date?

 

Not heard anything back from RBS re the above letter......hummmm

 

Wx

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i would just like to add that it can be hard to find your way through this site, the faq section is very good but sometimes the questions do not relate directly to the query you have, a few people who answer questions on the site can be quiet harsh and dismmissing of people like you and me.... "just read through the faq" is a term many of us come across but most of the people on here are great and will take the time to help even if it has been answered in a hundreed other threads, and for these people i am so grateful! :-)

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Guest willowb

I know what you mean. I think that everybody has a bad day though and I suppose it can be quite frustrating dealing with us all on a daily basis. I have been a pain in the ass by the way but that's only because I was scared! If you have any questions Binkhus, just ask :>)

 

Wx

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thanx, i think i have it all in order ( after reading every single thread in here :-) ) good luck!

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Guest willowb

You too :>)

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Hi:)

 

Anyone here know how long the courts usually take to send out a hearing date?

 

Not heard anything back from RBS re the above letter......hummmm

 

Wx

 

 

I got my court date through yest.... so about 2 1/2 months since i first sat in front of MCOL

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Guest willowb

Hi David, thanks for the reply :>)

 

From reading your signature I can see that I'm about a month behind you so I'll probably get my date in 3 weeks time.....thanks for that.

 

When's your hearing?

 

Wx

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