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The only place to start is at the begining. After having lots of trouble with Rosendales demanding hundrands of pounds every week managed to get my local council to talk to them and set up an agreement that I could afford to pay each week. Which I have been every week with out fail at the local post office so I had reciets. That was a year ago or a bit less.


I moved house 4 weeks ago (still paying Rosendales may I add) and i had servel letters from the council in one day saying diffrent things and a letter from Rosendale saying I had defaulted and they were coming to get goods.


I went strate away to my local council and asked them what was going on and what and were I should be making payments too. I also asked them how I had defaulted on my payments when I had recites to say I had paid. The person I spoke to from council tax was also confussed so left me in a side room for 40 min while they found out what was going on.


They came back and told me infrontof a witness that I had defaulted cos on week I payed Rosendales the money on the saterday instead of the friday. But they said the good news is that they won't be coming out to your house becouse one of the accounts had now finished and the other one only had £68.00 left on it. They also said there was council tax left to pay on my old house. They wanted me to pay £100 to the council on the 12th of this month and then for the next 5 months on this date. And £68 to Rosendales on the 16th of this month. I asked over and over again if after I had payed the £68 I would not have to deal with Rosendales ever again and they said yes as long as I paid on time. I also asked over and over aain if they were sure that Rosendales would not come out to my house. They said yes and reashured me.


So off I went happy and payed both payments on time. This morning Rosendales turned up to my house with 2 Balifs and 2 vans saying they were going to take my things. I was very shocked and conffused and told them that everything was clear. They told me it was not and the I still owe £261.71. So I said I will go and get the paper work the council have given me and all the reciets. I locked the door behind me (after learning what they can do a year ago and being on here) while I got them and showed them to the balif and he said no we have been told by the council this morning to get the money or take goods.


I said to them well i need to talk to the council and they said no its money or goods can any one help you get the money? I said no but can I not at least phone the council. He said yes and they waited out side while I phoned the council.


The council said they had made a mistake when they told me that the account was finished and in fact I still had £261.71 to pay. I asked them why had I not been told and given the oppertunity to pay it off in instalments or even keep paying the instulments I had being paying in the past. Their response was they had made a mistake and now the money needs to be paid. I told them that 2 balifs were on my door step wanting to take my goods and all I had done was everything the council had asked me too. They said all they could do was tell Rosendales to give me a week to come up with the money in full. I told the council I could not find that sort of money in a week and they said thats all we can do.


The council spoke to Rossendales and the baliff said I will be back next friday afternoon for the full amount. You now owe £321.71. So I sai you have charged me for this visit even though it was the councils mistake and he said yes I have to charge you for this visit but I wont charge you for the visit to pick up the money in cash. They then left!


I know I just can not come up with the money in a week. Does any one know were I can go from here as it was not my fault it was the councils fault and they admitted it?


Also they had a levey for goods at my old house. Can that levey carry over to my new house?


Everything is in such a mess and my son has already not recived his birthday precents last week as I was trying to jump through hoops to pay the £100 to the council and a few days latter £68 to Rosendales. I just don't have any money left.


Please please can some one help me.


Thank you

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do you still have the notice of seizure of goods and inventory

can you list the goods levied

do you know how many liability orders the council have against you

do you know the date the liability order(s) were passed to the bailiffs

do you know the amount of the liability orders

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This is the fault of the councils maladministration and you should not be left paying extra bailiff charges.

Are you on any benefits at all, ie housing benefits C/T benefits etc. DLA JSA...

I think you need to 1. write a formal complaint to the chief executive of the council with regards to how you have been treated. 2. Get in touch with your local councilor and MP asap. You can find your councillor on the councils website and they can be contacted up to 9 pm.

3. Take a trip to your local CAB with all the paperwork you can muster up on this.

You also need to send a letter to the bailiff company requesting what there fees and charges are.

This is totally wrong what the council have done and need to be bought to task.

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