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    • depends what the fees are, typically nothing can be added once judgement is passed bar litigation costs. on document retention time limits etc at least 6yrs previous must be held though many hold complete info. as for acronyms and abbreviations ideally yes they should     
    • Still have to submit a statement either system....if they fail they can only give verbal because they failed to file and serve.
    • OP stated they had been arrested, but not charged (let alone convicted). They DON'T have a criminal record, but do have an entry on the PNC. That information stays on the PNC (Police National Computer) for life, but doesn't get released in a standard DBS. It only MIGHT get released for an Enhanced DBS (eDBS) check  ... but it would be incredibly unlikely. (The rational behind this is that eDBS's allow for 'information at Chief Officer of Police's discretion' ..... this covers the 2 'barring lists' and is also intended for the scenario where someone has multiple arrests or investigations, where safeguarding is a concern .... it was brought in after the Soham murders / Ian Huntley case, where the information known about the now-convicted child murderer may have prevented his employment in a school, had it been made available). So, for the sake of accuracy and completeness, arrests stay on the PNC for life, wont appear in a standard DBS, MIGHT appear in an eDBS, but in reality, would be the exception rather than the norm, and I can't see them being released  to a defense barrister. What then if the defence found out a different way, and brought it up in court?. Again, unlikely, but the important feature is that the judge would make sure they trod very carefully!. They MIGHT consider using it if there were other factors that allowed them to try to cast doubts as to the truthfulness of your evidence, but on its own : No way. Anyone MIGHT be arrested (if a seemingly plausible complaint been made against them)! The approach to take if it did come up is to be truthful. "Yes, I was arrested. It arose from a vexatious complaint. I wasn't charged, let alone convicted. That could happen to any one of us, if a vexatious complaint gets made" Far better that than lying, saying you'd never been arrested, and getting caught in a lie : that would ruin your credibility. I'm incredibly doubtful it will even come up, though.
    • we dont get N157 because its new OCMC but no court dont have evidence either.   Just seems a bit of a pointless wait but oh well
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Vodafone- the biggest scam of mobile networks. and possibly the most incompetent too.


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I left Vodafone about 3 months ago, and guess what came through the post? A £633 bill for early termination of services despite me cancelling both my phone lines before any dues had to be paid.

 

I upgraded my primary line and didn't like the phone and sent it back, but thought that I would like the HTC Desire and signed up for a second line due to the fluctuating stocks. Hence, I ended up with a second line. But, being an iPhone fan, the HTC never really compared with the iPhone 4 and I decided to return it within the 7 days policy. So that wasn't the issue, got sent the bag, sent it back special delivery, and rung to confirm they actually had the handset and all was cancelled. Off with my PAC code to another network for a cheaper iPhone.

 

When I rung yesterday, they said that there was no record of my phone going back into the warehouse and the person I spoke to didn't record it on my phone notes (###### incompetent customer service fools), and now I have to wait the weekend whilst this £633 looms over my head. Like seriously, VODAFONE?!

 

Also, I asked for my NUC for my iPhone 3gs given that all dues had been paid and it was unlocked. So why does Vodafone suddenly turn round and say 'oh but you still owe us'. I think it's Vodafone's [problem] of trying to claw more money out of me, but beware Vodafone, you've messed with the wrong person. Smear campaigns and possibly a law suit will be coming your way...

 

Now because we're going back 3 months here, I have chucked away the receipt after speaking to the customer service agent who CONFIRMED THEY HAD MY HANDSET AND THAT ALL IS CANCELLED.

 

I've had 2 contracts with Vodafone (12 months and 18 months) and always paid by direct debit, and never had an issue with them till today. I've sent back faulty handsets and now they are turning back and saying oh we never received it. I'm definitely not paying this stupid £633 because I have no phone of Vodafone's and I've returned it ages ago. Why now, Vodafone? The letter also stated that I have been sent a final bill- no such thing. Liars.

 

Seriously, Vodafone, I'll never ever sign another contract with you ever again. And I think you should stop hiring customer service agents who don't do what they are supposed to do!

 

PS: they deleted this from their eforum. talk about rights of expressing discontent.

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi runningfreak789,

 

I'm sorry to hear about your dissatisfaction with the level of service you've received here but thanks for making us aware of this.

 

So we can assist you further could you follow the information in the pinned thread which Martin has linked you to in order to email your details to us.

 

Once you've recieved the automated reply could you update the thread with the reference number so I can make sure it reaches and I'll come back to you as soon as I can.

 

In regard to your concerns over your posts being removed from our eForum I can assure you that this's done due to your query relating to you account and as such the moderators on there can't really assist further without accessing your account. As such, they would've removed the thread and sent you email asking you for your details.

 

Kind regards and I look forward to hearing from you again soon.

 

Lee

 

Web Relations Team

 

Vodafone UK

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