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how to remove information companies hold on you


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  • 2 weeks later...
Carphone warehouse and their companies hold information on me how can i get all this removed


If the information is legitimate, accurate and under six years old then you will need to write to the company and kindly ask them to remove it, but this will be purely at their discretion so a degree of nicety will be required.


If the information is erroneous or the account is illegitimate, but is under six years old, then you will need to contact the organisation concerned and ask them to correct the information that they are providing to the CRA. If the account is illegitimate then you can ask them to permanently remove the data.


If the information is over six years old then simply ask whoever is holding the data to permanently delete it.

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the Data Protection Act states under the heading “THE DATA PROTECTION PRINCIPLES”:

Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

That’s the law, then, and it seems rather straight forward; If Carphone Warehouse don't need to keep it, they should delete it. If they think they do need to keep it, you're entitled to ask for what reason they think this.

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