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Special delivery for next day. No tracking information?


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I did special delivery "guaranteed next day by 1pm" on Thursday. I've been on RM website to track the item and I keep getting the same message:

 

Special Delivery™ Next Day items are first tracked when they have reached our mail centre. This may be late in the evening on the day the item was sent.

 

Erm, the delivery was bought and paid for on Thursday, with a guranteed delivery for Friday by 1pm. It's now Monday evening. Does the above message mean that my mail is likely to be still sat in the Post Office where I handed it over? I've never had a problem with special delivery before.

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Funny you have said that,

 

I sent a letter 1st class recorded on the 1st of November and on the tracking part of the RM site is just says it was posted and is in the delivery network

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Does the above message mean that my mail is likely to be still sat in the Post Office where I handed it over?

 

Possibly... although I can't see how that could happen. Call RM first thing in the morning and ask them - they will be able to see the full tracking details, rather than just the limited information you can see on the website.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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