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    • No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Can/Would Bank give out your overseas address to another bank?


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Hi there,

 

I had posted a thread a few months ago here and received some very valuable feedback. As a follow up I would like to find out if someone has any idea, whether one bank (HSBC) can/would give out your current contact details to another bank (Natwest). I think this would improbable as they competitors (in some weird sense of the term anyway) however I'd like to make sure.

 

Thanks for reading!

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thanks for your reply dpick. Appreciate it. Looking at the terms and conditions below for the account I hold with them (online bonus saver) as I understand it the answer is yes, they could easily give out your details to debt collectors for example, or to a credit reference agency who could then pass on that info themselves. Please correct me if I'm wrong.

 

28.2. Confidentiality

Information we hold about you will not be disclosed to anyone

(including other members of the HSBC Group), other than where:

• we are legally required to disclose,

• we have a public duty to disclose,

• our interests require disclosure,

• the disclosure is made with your consent,

• as set out in the terms below.

28.3. Credit reference agencies

28.3.1. Information held by credit reference agencies is used by

lenders to help verify the identity of customers and, where they wish

to obtain credit, to assess their ability to meet financial commitments.

This enables accounts to be opened more quickly and reduces the

need to obtain references from employers or other financial services

providers.

28.3.2. When considering applications, we will share information

about you with credit reference agencies who, where appropriate,

will supply us with information from the Electoral Register to verify

your identity. Credit reference agencies record whether or not your

application is for credit even if you do not proceed.

28.4. Crime Prevention and Debt Recovery

28.4.1. To prevent crime, to verify your identity and to recover debt,

we may exchange information (both within the UK and, where

appropriate, overseas) with other members of the HSBC Group and,

where appropriate, with fraud prevention and debt recovery agencies

and other organisations including other lenders.

28.4.2. If you give us false or inaccurate information and fraud is

identified, details will be passed to fraud prevention agencies to

prevent fraud and money laundering.

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