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Citi Cards being obstructive with SAR


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Hi ims,

 

......... But seriously, at best I'd get an apology and a refund of the recorded delivery cost, I can't really see the point.

 

Thanks again.

 

MC

 

you'd get some 'complimentary' stamps :), usually at least 6.

your letter(s) more than likely has been delivered. their RD is notorious for not being updated online even though a letter has been delivered. sometimes it gets delivered without a sig, particularly where it is a bulk delivery, and so does not get entered online. but, you do have proof of posting.

IMO

:-):rant:

 

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Hi IMS,

 

Apologies for the lack of info here recently, I've been otherwise engaged.

 

OK, I have received a reply from Citi on or around 29th Oct. They have said, in slightly more words 'sod off, over 6 years old, ner..ner...ne...ner...nerrrrr, complaint closed!"

 

 

So where do we go from here?

 

Cheers.

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

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ICO. Do not pass go and do not take any prisoners :)

 

I know it's not strictly within the ICO's remit but they can lean if they want ;)

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

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ICO. Do not pass go and do not take any prisoners :)

 

I know it's not strictly within the ICO's remit but they can lean if they want ;)

 

Hi bb, hope you are well.

 

I'm not sure that I follow, or maybe it is because dz100uk merged a few threads (on different topics) and now confusion reigns! The current topic of discussion is in regards to a Citi charges reclaim and I'm not sure how the ICO could assist, but if I'm just being thick then please tell me so :-)

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

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Hi IMS,

 

Apologies for the lack of info here recently, I've been otherwise engaged.

 

OK, I have received a reply from Citi on or around 29th Oct. They have said, in slightly more words 'sod off, over 6 years old, ner..ner...ne...ner...nerrrrr, complaint closed!"

 

 

So where do we go from here?

 

Cheers.

 

 

Hi

 

So to recap, we have sent a preliminary letter for the charges and they have declined to entertain you. Letter Before Action hasn't been sent has it?

 

ims

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Hi ims,

 

Yep SOC and prelim letter, plus I sent a withut predujice offer along with it; thought it might help in the future or you never know they may have seen the sense. No LBA as yet.

 

regards,

 

MC

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

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Ok so ignore their refusal and send the lba.

 

Only threaten court action if you fully intend to go through with it. Also start researching the forums about taking court action and read about the Particulars of Claim (POC), court bundles (in case it comes to it) and the like.

 

Regards

 

ims

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

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No probs mc

 

ims

If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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Sorry MC, was winging it on the thread title but up to date now :madgrin:

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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