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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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We owe over 2000 pounds in council business rates, and a female bailif was let in by my wife, on the pretex it was to set up a payment plan. but just before finalising this the bailif said she needs to list what we own so they know they can recover their money if we fail to pay one week. My wife said no, they were in the kitchen and the bailif listed the washer , the kettle and the microwave,and toaster. but my wife refused to sign this list, the bailif walked out saying she would be getting the van round to take things tomorrow. My wife had already paid her 140 pounds at the start of this conversation.

On the copy the bailif wrote there are three charges, £24.50 first visit, £18.00 second visit. 81.00 levy fee. the 140 pounds is to come of the total owed she said.

Where do we stand with the fact my wife let her in, all doors inside were closed and nothing else was on view. Very worried please advise.

Because she couldnt walk around the house to list things, the bailif said the payment agreement couldnt be made.

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What status does your business trade as? Is the money you confirmed by the Council or is that what the Bailiff told you? Was the Bailiff invited in by your wife? Did you subsequently ask her to leave? How many visits have they made? I make the assumption this was a 3rd visit - could you confirm? Did the Bailiff leave you a Notice of Seizure? Could you list all the items on it if you have it as some described above may be exempt.

 

PT

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Hi PT thanks for the reply. Our business is closed down as of september. Its the rates we couldnt pay for the last few weeks, the council said they would send a form for us to sign so we could agree a payment plan. but we recieved no form , but a letter from the bailif, to which my wife phoned and arranged the second visit which is what iv described above. As far as I know it was two visits including the one above, and the notice that was left is called a notice of distress. when my wife refused to sign this form after the bailif listed some kitchen items, the lady bailif just walked out saying she would get the van round.

My wife did ask her in, as she thought she was so nice.

Even though I had advised my wife to not let her in, so now Im worried.

The ammount was confirmed by the council, but the added extras are the bailifs.

they have added on £123

These are listed on the notice,

1xwhite toaster

1xkettle

1xmicrowave

1xwashing machine

Also halfway down the notice of distress under the list of items it says, walking possession agreement.

Edited by rusty24
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Hi PT thanks for the reply. Our business is closed down as of september. Sorry to hear that - were you by chance a Ltd Company Its the rates we couldnt pay for the last few weeks, do you know what period of time they are claiming for, it sounds to me as if they are trying up to 31 March next year. the council said they would send a form for us to sign so we could agree a payment plan. How long ago did they tell you this and is there any proof of the conversation but we recieved no form , but a letter from the bailif, to which my wife phoned and arranged the second visit when was the first visit which is what iv described above. As far as I know it was two visits including the one above, and the notice that was left is called a notice of distress. when my wife refused to sign this form no problem there it just stops them charging for a walking Possession after the bailif listed some kitchen items, the lady bailif just walked out saying she would get the van round.

My wife did ask her in, as she thought she was so nice. Little known fact that if you actually invite them in and you then ask them to leave and they refuse they are committing trespass and may be forcibly ejected.

Even though I had advised my wife to not let her in, so now Im worried.

The ammount was confirmed by the council, but the added extras are the bailifs.

they have added on £123

These are listed on the notice,

1xwhite toaster

1xkettle

1xmicrowave

1xwashing machine

 

Don't worry about what is on there, they can't remove the washing machine anyway, the rest of the items if removed would only fetch at most some £25 at auction. You should write to them and tell them that you believe the Bailiff has only levied on goods in order to make a financial gain for herself and her Company. Goods if removed must cover:

1 - the Bailiffs fees

2 - all removal & storage costs

3 - the Auctioneers costs

4 - all the auction costs

5 - a proportion of the debt outstanding

Therefore you ask that they remove all levy costs and associated charges.

 

If this was done on their 2nd visit they cannot charge a Visit Fee & a Levy Fee at the same time. If they refuse to entertain you you can issue a complaint against the Council in the Magistrates Court for an aggrieved levy. Whatever you write to the Bailiff send a copy by email and post - use Signed For, you should also send another copy to the Council with a note for it to be put on your file.

 

In the meantime if she comes back refuse her any entry despite any threats she makes - they are all hot air. However do make sure all your doors and windows are kept locked, if you have a car move it at least 10 minutes away, and put away any other items you may have outside. You should also check to see if the Bailiff is Certificated - link above in Stickies.

 

PT

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Thanks PT, so we can just ognore her? my wife was going to call her tomorrow to try and pay more money. How would we pay what we owe to the council if we are ignoring the bailif? wont they keep adding charges?

Also there is no name thats readable on the notice or the reciept for the 140 pounds, just a ref number, can I still check if she is certificated?

 

Just realised your answers in the quote.

we were not limited, and the rates were nearly 300 pounds a week, thats why we owe so much for only a couple of months.

It was a few weeks ago maybe six or seven, but we have no proof of the conversation.

Im assumuming the first visit was putting the letter through the letter box, ill need to ask my wife.

Edited by rusty24
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You can still pay the Council direct, in theory if you go into the office and tender payment they are supposed to accept it - some get jobsworth about it and refuse. Alternatively as long as you have the account number you can pay via the Council website or automated phone service. As long as you pay a regular amount on a regular basis - £5/£10 per week it shows willing on your behalf.

 

Tomorrow morning you need to ring the Council and ask:

1 - How much the Liability Order for NNDR is

2 - How much is still outstanding

3 - what period of time it covers

 

I can't stress enough not to ring the Bailiff unless you can record the call - they usually have selective memories afterwards, do everything in writing and if by email make sure to back it up through the post and always use a trackable service - be wary if they use a PO Box as you can't get a signature - look for an alternative address.

 

You should also send off for a Breakdown of their charges, here's an example adapt and use as you see fit, send by email and post using Signed For:

 

"From:

My Name

My Address

 

To:

Acme Bailiff Co

Bailiff House

 

Ref: Account No: 123456

 

Dear Sir

 

With reference to the above account, Can you please provide me with a breakdown of the charges.

 

This includes:

a - the time & date of any Bailiff action that incurred a Fee.

b - the reason for the fee.

c - the name(s) of the Bailiff(s) that attended on each occasion a Fee was charged.

d - the name(s) of the Court(s) the Bailiff(s) was/were Certificated at.

e - the date of the Certification.

 

This is not a Subject Access Request under the Data Protection Act S7 1998 so does not incur a fee of £10. You are obliged to provide this information.

 

I require this information within 14 days.

 

Yours faithfully

 

Ripped off customer"

 

PT

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Its all getting complicated, PT, Ill have to ask my wife about the first visit?

What do we do if a jobsworth does refuse to accept payment? As we dont do financial on the pc at all.

Also what is NNDR Please?

Im afraid I need to go to bed, early long day at work tomorrow, but thanks very much PT for your help, Ill try and get this started tomorrow night. And will probably be asking you more questions, thanks again.

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Its all getting complicated, PT, Ill have to ask my wife about the first visit?

What do we do if a jobsworth does refuse to accept payment? As we dont do financial on the pc at all. - not a lot if they refuse but if they do ask their name and job title then ask to see a manager who you then register a complaint with.

Also what is NNDR Please? National Non-Domestic Rates - business rates

Im afraid I need to go to bed, early long day at work tomorrow, makes 2 of us but thanks very much PT for your help, Ill try and get this started tomorrow night. And will probably be asking you more questions, thanks again.

 

By tomorrow there will probably be other suggestions/questions from others as well. The more input there is the more you will be armed with. Most here have been through similar at some stage.

 

PT

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Get a pay plan payment card make a payment weekly then send a letter to the councils chief executive about the bailiff and anything u send keep copies. Also send a letter to bailiffs firm telling them to contact you by letter only. Threaten them with informing the county court where the bailiff has been certificated from.

 

 

 

Remember they are bullies looking for easy money.

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  • 2 weeks later...

we have come to an arrangement, but out of the blue they slapped a 12 pound charge on top of everything else? this is with no more visits, and the lady who did visit twice put this on her copy of the distress thing, but its not on ours, very strange?

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Marinachild is right yo now need the breakdown to see what you are being charged - see Post 7 for details of what to write. This £12 charge will be a fabricated one, they will try to argue that as it's for business rates they can charge what they like. As for Council Tax they can only charge what is set down in the Regulations and any deviation can be challenged. Have you also confirmed with the Council what the original amount was and how much they say is still outstanding. On the subject of the Council were your premises on a lease - private or otherwise - and for what period of time does the Liability Order cover. Have you also checked to see if the Bailiff is Certificated, if so who to or is she self employed, if self employed you then need to ask the Council whether they allow their contractor to sub-contract work back out.

 

PT

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The 12 pounds was called walking possession? We did get a lower figure of the council and have agreed a weekly amount with the bailifs, Im going to get the breakdown letter done tomorrow as work has been twelve hour shifts six and seven days and have been too tired to do anything. The premisies were private lease and we are being charged for the correct time we owe on it. I havnt asked about her being certificated so will do that with the breakdown letter.

The total costs have been £24.50 first visit, £18.00 second and while on the second visit there was a £60.00 levy fee, these were on the carbon copy of our distress form, but now it seems she added the £12.00 to hers called a walking possession fee? Which are not on ours?

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My wife didnt sign anything. Also she refused her freedom to roam our house to list things, so she listed what she could in the kitchen and walked out. Iv just been told by my wife that when she queried the £12 that isnt on our copy and has just been added, the man on the phone said put it in writing, it stands. So I will be doing some writing as soon as I can.

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Just found out of my wife , when she got the reciept for the money she paid she signed the top part of the sheet the reciept was ripped off from the bottom, is this anything to worry about? Iv heard of forged signitures in other threads?

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if you signed the levy you owe the £12 but as you refused to sign it you do not owe it.

 

My mistake, they have listed the levy fee as £81 on the notice of distress? Done while on the second visit when the payment plan was supposed to be started.

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We owe over 2000 pounds in council business rates,

 

My wife had already paid her 140 pounds at the start of this conversation.

 

On the copy the bailif wrote there are three charges, £24.50 first visit, £18.00 second visit. 81.00 levy fee. the 140 pounds is to come of the total owed she said.

 

Where do we stand .

 

The £81 levy fee isnt right because you made a payment there not requiring the levy to be put in place. The law does not provide for a fee of £81 for a levy. The bailiff has just made that figure up. See Regulation 3© of the Non-Domestic Rating (Collection and Enforcement) (Amendment and Miscellaneous Provision) Regulations 1993 and The Council Tax and Non-Domestic Rating (Amendment) (England) Regulations 2006. It does provide £24.50/£18 for max 2 visits.

 

Phone the council and ask how much money the bailiff has paid into your account. If none, then I'm afraid the bailiff could be embezzling your money.

Professional property investor and conveyancer

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Just a thought, but as they have illegally taken money from us, can I not report them to the police as theft?

We called the council and asked how much was paid out of the £140,00 we paid them, and only £4.40p has been paid. they have added £12 that isnt on our copy to the already illegal ammounts. We are sending the first letter tomorrow and a copy is going to the council who said they will put a sign on our file so letters they recieve are kept on file. Also we will ask the council tomorrow which court it went through, and they will be getting copies of all mail too.

I really feel like reporting them to the police, as it really does feel like we have been robbed in our own home.

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Unfortunately I doubt the police would be interested, but you may get more help by contacting a local solicitor who deals with situations like this. The first half hour is free so would only cost you a little time. You need to establish how you stand on a legal level.

OK own up, who swapped the A and I on my keyboard ? :D

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Have you sent off for a breakdown of their fees yet - see post 7 for details. Until you get this there is not much else you can do at present apart from getting increasingly frustrated.

 

PT

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