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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wage Day Advance **


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Hi,

 

I have been trapped in the payday loan spiral for over a year now and can no longer afford the repayment. Each month I have borrowed more to try and make up for the interest charges. Funny how when you re-loan they give you the option to increase but not decrease the amount borrowed!

 

After reading some of the great advice on here I have set up a new bank account (Snatch-West) and have arranged for my wages to be paid into that at the end of this month. I've moved my non payday loan direct debits to my new account.

 

I'm going to cancel the WDA direct debit a few days before they are due to take payment to try and avoid any bank charges. There won't be any money in the account so I assume I won't need to report my debit card stolen (I'm assuming that my bank won't charge me for a failed debit card payment?).

 

I have a small overdraft of £100 on the account I have been using so I suppose Halifax are going to get on my case about that when they realise my wages aren't going in there anymore! I also can't close the account at the moment as I don't have the £100 to pay off the overdraft unless I take out another loan with a different company, but seeing as I would have to default on that one too it's probably not a good idea, although tempting!

 

I will owe WDA £925.00 which I do want to repay but can't realistically afford much more than £50 per month.

 

My questions are:

1. How do I stop WDA adding lots of charges to the above amount?

2. How do I stop them calling me at work (I'll be on leave when the proverbial hits the fan)?

3. Should I contact them before the payment is due?

4. Is there anything else I should have though of or be doing?

 

Really appreciate any comments, it has taken me so long to get round to doing this but they are crippling me.

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so far so good. 1) contact them prior to payday 2) realistically you cant stop them from calling you at work, some will say send them some template letter but it never works because they just dont care 3) you should deffinetly call them before payment is due, this will put your situation in a better light 4) no, start by contacting them by phone, its easier tell them this is what you can afford and hopefully they will agree, you will need to have everything confirmed in writing and pay them directly only. they might ask you for and i and e, if you want to give them this and show you can only afford £50 pm then they normally accept straight after that. keep us posted.

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Contacting them in advance is a good plan, this company doesn't seem to receive many complaints so they are quite reasonable.

 

I think you can pay the £50 off the loan online, ask if you can have that facility. If they start going on about daily interest being charged tell them a court would be very interested in their rates.... they may start blustering about damaging your credit rating.

 

DO NOT go hunting for other payday loans as a lot of them lead you back to WDA... and you willl get lots of automated credit checks done, a well as offers texted and emailed to you, inviting you to update your bank details... there are a few of the traps I know about, there may be others

 

Now you have your salary protected you may be able to get your finance back on track. Well done for getting the new bank account set up, that really is the key to this issue.

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  • 3 weeks later...

Thanks for all your comments so far. Nearly at d-day, WDA are expecting to be repaid on Thursday but my wages will be going into my new account. I'm reporting my debit card stolen tomorrow and canceling WDA's direct debits at the same time. My main concern is Halifax paying them in some way resulting in me having an unauthorised overdraft but I've done all I can there short of closing the account which I can't do just yet due to the £100 authorised overdraft.

 

I'm going to contact WDA on Monday and tell them I can't pay this month and see what they come back with.

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