Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4896 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

wonder if you can help...I bought a sony e reader through Amazon from Edgeware HiFI when we were setting off to sail to Aus. We wanted to purchase the reader cause we would not have space on board for the hundreds of books my son wanted to take with him. Reader seemed like a wonderful idea.

We ordered in Feb2010, it arrived in March 2010. We had already left so a friend of ours brought the reader out to us when they flew out in May. We tried to use the reader as the demo , it seemed fine. A few days later we were in a wifi spot and tried to download a book or two. Half way through the screen went blotchy. Then the on/ off did not work. It was useless

 

We were in Curacao by then. I rang Edgeware HiFI, tried to explain why it had not been used until then, they advised I should send the reader to Sony UK. I sent by courier (60usd). Sony received and a few weeks later when we contacted thelm, they told us we should pay 37.50sterling for a report. We paid by card and they informed us that the screen was not covered by warranty, it would cost 230 stg to repair. Thats what we paid for it.

I was not expecting to pay anything as we had had no use from it.

It was hard for us to follow up consistently as we were traveling in remote areas (pacific ocean) with little communications and time changes, so in the end sony sent the thing back to a friend and it has been sitting there ever since,useless. They told us that the screen was broken (we told them that!) and that the screen was not covered by warranty etc etc.

 

Now, your site has inspired me to research if I can take this further,, as we have paid a lot of money for something we have had no use for albeit it is completely our responsibility that we did not use it straight away and maybe should have followed up differently but we had little access to internet etc.

It may be that we have missed the boat (:, and if so, I will have to accept that.

 

I paid on Amazon with VISA debit, I am not sure if that gives me protection as a consumer, I tried the website but cannot see the information. Is this a possible avenue at this stage? or ever?.

 

Should I can write to the retailer using a template to ask for refund? or am I out of time?. I have evidence of raising the matter with them on the Amazon site, but it was outside 90 days for Amazon's straightforward guarantee.

 

If Lloyds Visa provide protection then they will be better than I at following up , but what would you recommend, if anything at this stage do I have any rights at this stage?

great site , I wish I had found it months ago.,,,,

thank you

Siunmc

Link to post
Share on other sites

Welcome to the site.

You will get some pointers soon.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Hi siunmc

 

Unfortunately because of the time thats lapsed, you can't do a Chargeback.

http://www.which.co.uk/consumer-rights/sale-of-goods/your-rights-when-paying-by-credit-card/chargeback-on-credit-and-visa-debit-cards/

 

But what you can do is make a claim under the Sale of Goods Act 1979

http://webarchive.nationalarchives.gov.uk/+/http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

 

Send the following letter to the Retailer (Edgeware HiFi), make sure you keep a copy, send the letter Recorded. Amend the letter, add as much information as possible. Add up all the expenses you've incurred (monies paid to Sony etc).

 

http://www.consumerdirect.gov.uk/after_you_buy/making-complaint/template-letters/consumer_credit/

 

Unfortunately because the product is under £100, you can't claim from your Credit Card Company. Although costs have built up.

 

Lets see what they say. Don't give up.

Link to post
Share on other sites

Thank you SO much what a fantastic site!

I DID pay more that 100 st for the reader, it was nearly 225 st, so does that allow me to involve VISA??

I will certainly use this letter , great to have your back up

 

SMILEY HAPPY THANK YOU

Link to post
Share on other sites

just checking,,,,,the template appears to be directed to the credit card company not a retailer, but I should send it to the retailer?? I really just want the thing replaced...I will get over all the other costs.CAn I just ask for replacement in this template?? Any point in going to see the retailer?

 

cheers thanks

.

Link to post
Share on other sites

Sorry I've missed read, later you go on to say the repair charge was £225, as much as the original cost of the the unit, you can claim against your credit card provider, the (credit card company, e.g. Barclaycard). So send the same letter to the credit card company.

 

Thank you SO much what a fantastic site!

I DID pay more that 100 st for the reader, it was nearly 225 st, so does that allow me to involve VISA??

I will certainly use this letter , great to have your back up

 

SMILEY HAPPY THANK YOU

Link to post
Share on other sites

Yep you can get it replaced. In reality your sending the same letter, the only difference is your changing the address of the Retailer and Credit Card Company, because your making the claim against them. I wouldn't visit them, do everything in writing, that way promises don't get broken. Don't forget they sent you to Sony.

They didn't want to take ownership of the problem.

 

just checking,,,,,the template appears to be directed to the credit card company not a retailer, but I should send it to the retailer?? I really just want the thing replaced...I will get over all the other costs.CAn I just ask for replacement in this template?? Any point in going to see the retailer?

 

cheers thanks

.

Link to post
Share on other sites

me again, busy day!!

Sony just tell me that it is physical damage, however, I cannot prove that I did not damage it I presume. The Visa company (lloyds) tell me that Visa is debit so no protection there but At least I tried...

 

so the legal argument I guess would be about the cause of damage, because of the time lapse. which is not their fault..The engineer is going to send me a photo ..but I can see quite easily that the screen is not right it looks funny...i just cannot prove that I have not done this Iguess..?

Thank you so much for assisting me with this conundrum :)

Link to post
Share on other sites

  • 4 weeks later...

HI this is a follow up.

Apparently Sony have said that the reader does not work due to Physical Damage. The Retailer therefore has decided that I have damaged this item. I have not been able to use the thing, but he says they are never wrong, they are a big company!!!

 

So, anything I can do now? as I think they will just tell me to go away!

Best regards

 

Siunmc

Link to post
Share on other sites

THank you for your great advice regarding my sony e reader which won't. You advised writing to the retailer, which I did. He has replied saying that Sony says tha tthe reader is @physically damaged@ and so, the retailer will do nothing. He says that means Customer Damage. HE says that SOny is a huge firm adn they are never wrong ! I have been dismissed!

IS there anything I can do, I have never been able to use this item apart form booting it up adn downloanding one item. I have not damaged it, but I am unable to prove thatI suppose, but i Have paid out money adn never received any service from the item. What might my next step be if any?

 

regards

and thanks

Siunmc

Link to post
Share on other sites

Hi siu

 

The only other thing you can do is write a Formal Letter of Complaint. Mark the letter as such, This is the E-mail Address of the CEO of Sony:-

 

[email protected]

 

Explain whats happened, he might just be able to do something about it. It might of happened in transit. But the Retailer won't act because they are saying you did it etc.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...