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Help with letter of appropriation


Captain Wesker
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Ahoy there, need some help.

 

We gave them a letter of appropriation, and although they not actually refusing to accept it, we just keep getting passed from pillar to post, as everyone either does not know about it, or cannot deal with it as says we have to go speak to someone else.

 

Please help.

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They have finally accepted the letter, but are now saying that they dont have to release funds that were in the account before the letter was handed in. We handed one in to them in august, which they lost, but funds were accessed the day of it being handed in, proving thats what we did. We handed another one in to them in october, and they now refusing to admit they had one in august.

 

I am taking a copy of the one from august in, but any other help would be appriciated.

 

Thanks

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