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    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Got sent home from work as i would not do a job there that i was not trained for, they had bullied me for two weeks to do this job and in the end a acting manager sent me home saying (no pay for me this week) Have sent a letter of grievence to head office heard nothing for nearly two weeks and still no work. Dont know what to do?

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Worked for the company for 4yrs as Headhousekeeper, company was bought out by another company in August this year, job remained the same apart from doing reception dutys, we were supposed to be trained on the computer system and phones but had no training to do this, because i said i could not do the computer side they sent me home, saying no shifts for me and i would not get paid, i have written two letters on the 16/10/10 grievence letters but have had no contact since she sent me home on the 14/10/10

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I have a horible feeling that I am not going to like the answer to the next question - how many hours did your old contract say? And whenin August did your contract change? The exact date of the new contract please?

 

But that has nothing to do with your original question, and this is very simple. You cannot be suspended withour pay. It is unlawful. They cannot refuse you shifts - that is also unlawful. And if they chooe not to have you at work then they must pay you. That much is simple.

 

Now lets deal with the more complicated part (and depending on the answers to my questions above - this might be the second most complicated part!). In your first post you say that you were sent home because yu "would do do" (as in refused) the jpb you were asked to do - did you refuse or did you say that you couldn't do the work because you could not use the equipment? If you refused, then technically your employer could discipline you for this - and they can suspend you, but not without pay. This is not good, obviously. When you wrote to the employer, exactly what did you say - did you say that you had refused to do this job?

 

And it gets more complicated - the law says that you can refuse a request from an employer, but only if the request is ureasonable or unlawful. It obviously wasn't the latter - but may have been the former. Can you explain why you couldn't use the equipment - albeit you haven't been trained on it, most people can use a computer. So what made it impossible for you to "muddle along"?

 

And now, even more complicated (sorry - I am trying to work out some issues in law here!) - you say that the duties changed from being Head Housekeeper to being required to do reception work. This is an awfully big change in duties - did you get consulted about this and did you agree to it? It would help also if I knew what your employer does - Head Housekeeper can cover a multitude of sins from hotel work to Stately Home!

 

If you are worried about giving away too many details on line you may PM me the details. Just bear in mind that I am a lawyer and so I can't always get back to you immediately - I will always reply, but it may take some hours!

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Hello, old contract was for 20hrs, i signed a new contract with new company on the 03/09/10, they took over from the 10/08/10, i did try to muddle along,but i could not check people in or out of the hotel, also could not end my shift on the system,so i could not log out of there system. They have said they have not suspended me, they have not contacted me (i asked them) when they took over my first meeting with them they said it would be nice if i could do both housekeeping and reception with the right training, the training never came, and all of the staff i once employed have now given there notice in, training was never given i asked so many times to be trained but they just thought i could do it, i have also asked for head office and HRs telephone numbers no-one will give them to me. what is pm?

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Hello, old contract was for 20hrs, i signed a new contract with new company on the 03/09/10, they took over from the 10/08/10, i did try to muddle along,but i could not check people in or out of the hotel, also could not end my shift on the system,so i could not log out of there system. They have said they have not suspended me, they have not contacted me (i asked them) when they took over my first meeting with them they said it would be nice if i could do both housekeeping and reception with the right training, the training never came, and all of the staff i once employed have now given there notice in, training was never given i asked so many times to be trained but they just thought i could do it, i have also asked for head office and HRs telephone numbers no-one will give them to me. what is pm?

 

You need to see a solicitor tomorrow. If not sooner. The new employer could not change your contractual hours - you should have been protected by TUPE, but you are within days of loosing a right to claim. Explain everything that you have told me here - this sounds very like it is an unfair dismissal arising from a TUPE transfer.

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Thank you so much, i will contact my solicitor tomorrow morning, and i will let you know what happens,i was supposed to be covered by tupe, it all went through with tupe, i will let you know as soon as i know, thanks.

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