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Tenancy Deposit Protection claim against landlord

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I have recently moved out of a property after 7 months (initial fixed term of 6 months). I discovered late in the tenancy that the landlord ( he is the cousin of the owners and manages the property for them) had not protected the deposit. I have repeatedly asked where it is - he has avoided the issue, blamed it on the letting agent and even given me a bogus reference number for the TDS (think this was for one of his other properties). I have now established that it is not protected in any of the 3 schemes


He has tried to make spurious deductions for cleaning, despite us leaving the property in a good and clean state. he provided no inventory, no check-in or check-out report. He wouldn't even meet me to inspect the property on moving out and insisted I drop off the keys. I have told him that if he does not repay it in full I will pursue a claim for non-protection of the deposit but he doesn't seem to care.


I have a few questions:

1. Do I have a good case to claim the 3 x deposit penalty?

2. Iss there a chance I could lose, or just get the deposit back and have to pay costs out of this?

3. If he returns my deposit in full, does that prevent me bringing a compensation claim for the 3 x deposit?

4. Can reclaiming the deposit itself and the compensation be done as part of the same claim or do I have to lodge these separately?



Your advice would be appreciated, along with any tips on submitting the N208 claim form and what to include with it.

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Hi and welcome to CAG


I will move your post to the Residential and commercial lettings forum



site team

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)


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I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.

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That is what I intend to do. I am new to the site so still finding my way around.


Is there any guidance on the site on how to go through the process of suing for 3 x the deposit? Is this something I need a solicitor for or can I do it myself? Also, if he returns the deposit minus deductions (which I dispute), can I still bring this claim?


Any help anyone can give me would be very much appreciated!

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  • 8 months later...


Welcome to The Consumer Action Group.



I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.


Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.



Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.


It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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