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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cycle to Work scheme, could use some advice please


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Hi all,

 

Got a problem with the cycle to work scheme, is anyone here any good with this that can help me out?

 

Basically, the total cost of the goods on the supplier website at discounted rate should equal £643.03. over the 18 months of the scheme that should be, by my reckoning £35.72 we pay per month.

 

Missus just had her wages today, and they have taken out £50.56, and having re-checked the agreement this is correct - but it cant be right?

 

Firstly they have taken that £50.56 from her NET pay

 

Secondly, if we pay that amount each month, we end up paying £910 and that is near retail value - where is the discount? And if at the end of the scheme we have to pay fair market value to own the bike, we will end up paying MORE than the retail value of the bike!!!

 

Thirdly they have taken payment before we have received any goods and the agreement clearly states it will be AFTER the delivery of ALL the goods.

 

Hope someone has some experience on this and can help, and mods, if I have posted in an inappropriate place, please feel free to move - thanks

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The £50 figure sounds about right, but whatever the amount is that is detailed on the hire agreement - this should be taken from gross salary rather than net. The 'discounted price' will include the amount you will save on the lower amount of tax you pay. Are you absolutely sure it has been taken gross rather than net? If so then this should be queried ASAP as this is not correct.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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