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    • Not going to get in to a debate about privatisation, however, things are a lot better and SAFER, than they were in BR days I can assure you.   Regarding the topic here, complaints can be made to the local station management, but probably more sensible, would be to report it to the train operator who manages the station, so GWR in this case. They should have an online process, or a paper form at the ticket office.   Regarding these incidents, short of raising the platform, I don't see what can be done about it? All trains that serve Bristol Parkway have a Guard/Conductor/Train Manager I believe? That being the case, they shouldn't dispatch until clear to do so and will be on hand should any incidents occur? Due to the size of this station, I believe there will also be a fair amount of staff available, often performing dispatch duties?   If even the staff are advising you to complain, that begs the question as to whether they believe theirs an infrastructure problem which isn't being addressed, or is it because they want to make the company consider their resourcing levels at that station?
    • Ok, it's all mixed up as probably you haven't read the whole thread. In a nutshell: 1.company has breached gdpr 2. I want to punish them by getting a ccj 3. If i follow the pre action protocol, they will surely pay up to avoid the ccj. 4. Someone on many threads said not to settle even if they offer whatever you're asking for 5. SO I ASKED: would it be unreasonable to take them to court for a small amount and not give them the chance to settle? In other words, would the judge apply the law or kick me out of court?   P.S.: I am very familiar with pre action protocol,  done many many times.
    • Thank you for the above Andy. I’ve not stated to Shoosmiths that I have not signed the agreement, however at the time I didn’t really understand the agreement, it was just put in from of me, and told to sign. I did also sign a document saying it did not require legal representation.   What would you suggest as my next steps? 
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    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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      • 4 replies
    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 5 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
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alanfromderby

FREE DEBT ADVICE AND SUPPORT - Derby Area

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For those who are in need of urgent debt advice, and can get into Derby on a Monday afternoon, there is now a free drop-in service. It is a Christian based service, but is open to anyone regardless of faith, background, etc. The service is run be fully trained and authorised debt counselors.

 

The sessions are held on a Monday afternoon between 1pm and 3pm, at New Life Christian Centre, Normanton Road, Derby, DE23 6UU. Please note however, that they cannot help those already on debt plans, or who are already working with other organisations such as the CAB, etc.

 

As this service is open to all, on a non-appointment basis, please be prepared to wait a short while, but you can be assured that you will be seen however long it takes. The service aims to do the following:

 

Prepare a financial statement, and sort debts into priority and non-priority.

Income levels are checked and we will make sure that benefits are maximised.

Negotiate affordable repayments with creditors.

Check that the clients are using the most suitable means of payment.

Apply, on our clients behalf, to various Trust funds to pay for energy or water arrears.

Support our clients on an ongoing basis.

 

If you are interested, please feel free to drop in with as much information, copies of amounts owed, etc.


Alan, Derby, UK.

 

 

 

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style="text-align:center;"> Please note that this topic has not had any new posts for the last 3155 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you
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