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    • Hello everyone, recently I ordered 4 birds, 2 canaries and 2 lovebirds from a pet shop in Nottingham. When I received the birds, one of the canaries looked scruffy and had a bald spot on its back. when I asked the owner if this was normal he stated that “it is a baby and will be normal in a week” so I waited a week and I discovered it was sneezing throughout the night. I then decided to check their weight and the scruffy one was only 15 grams while the other was 26 grams. While weighing them I discovered they were covered in blood mites (small bugs that feed on blood) so I contacted him and he said I could return them but I’m unable to drive an hour to his shop so I offered to pay another delivery fee fr him to pick it up but he was ignoring me so I decided to try to treat them and bought many medicines and I cured their mute problem but now all 4 birds are sneezing, I’ve had many birds before and I’ve never had these problems so I asked him if he couldn’t please come pick them up but he kept reading my messages and ignoring me then when I called him he blocked my number so I messaged him on my other number laws showing te sale of an ill animal is prohibited and sent him proof of his false advertising (saying they were “excellent healthy birds”) proof fm their illness and he blocks me again. I feel scammed and according to the law he I is obligated to refund me for the birds and any medical expenses but I don’t know know where to report him or what to do about it. Any suggestions would  be greatly appreciated. Thank you 
    • well anyway. as its the same email then and not directed at them to pay no its not correct they have done it under gdpr etc etc.   so regarding the debt. what readings prior to this have you been sending? to prove this billing is correct or not  have regularly sent them before  and is the estimated readings higher than your actual usage. when does the debt First date back too aswell        
    • More than 364,000 cases of fraud were recorded to the National Fraud Database in 2019 - the highest ever recorded View the full article
    • If its a domestic address and a normal account, thought they could only bill who is on the Tenancy agreement or Mortgage, as isn't a Tenancy in Common. if Joint tenancy and other party gone, didn't think children who have gained majority can be held liable, as not on any paperwork, apart from Electoral roll.  Is a Lodger liable?
    • Thank you so much for explaining that to me much appreciated 
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      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
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jepc

Lifestyle Conservatories - poor work done-now demanding payment-yet not finished

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Can any one help?. I am in litigation with Lifestyle conservatories, due to their poor quality of workmanship. They changed the design without even asking us and started demanding payment even though they had not got the roof on! Has anyone else had problems with Lifestyle conservatories, Hailsham, East Sussex?

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jepc welcome to The Consumer Action Group community.

 

You haven't received any replies to your problem yet so you might be better off posting your story again directly in the sub-forum which deals with your kind of situation. You will get lots of support there.

 

Also, spend some time looking round the forum. Once you understand the layout, you will be able to get best use from this Consumer Community. It is a big forumm and may take some time. But it will be worth doing.

Good luck.


Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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Hi jepc,

 

I would contact your local Trading Standards Office as they would be aware about other people that have complained about Lifestyle.

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I would contact Lifestyle conservatories local Trading Standards Office not my local one.


Ash.

 

If you think I have helped you, please add to my reputation by clicking the star button to the left.

Thankyou.

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It is common for staged payments to be made, with a final payment being made after satifactory completion. If you are already in litigation, have you issued the Summons?

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What ever you do , do not give them the final pament if they have not finished - you wont see them again!!!!

 

As Buzby says, staged payments are the norm, also check in your contract with them that your payments are at stage milestones (i.e. foundations, walls up, roof on, etc) and not time based (i.e. every week). Usually a retainer percentage is stated to be held back until defects complete (5-10% usually).

 

If you have no contract then see first line, dont give them anything until they turn up and rectify it to a satisfactory standard.

 

Yorky.

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